Revision of grades
1. The School recognizes the right of every student to see, on request, any test, assignment or examination after it has been graded. Students may appeal the assignment of any grade with which they are dissatisfied, provided that they submit to the Student Services Centre a written request for revision. When grade reviews can take place during the term, students must submit their request within five (5) working days of receiving the contested grade. For grades received on final exams or in cases when grade reviews take place only at the end of the term, the request must be submitted within ten (10) working days after the grade in question becomes official. The date on which official grades are posted on the Web site is indicated under important dates and deadlines. The appeal procedure for the school or faculty concerned starts on that date.
Such a request shall include:
- The title of the course, identification of the assignment, test or examination in question, the grade obtained, and the name of the professor whose grade is contested;
- A statement outlining the grounds of the appeal.
- A special form, available from the Student Services Centre must be used to provide the above information.
2. A copy of the student's request shall immediately be forwarded to the professor by the Director of Undergraduate Programs, who may submit written comments to the school or faculty on the matter, as well the evaluation critera used for the test or assignment, and other relevant documents. When appeals can be made during a term, professors must respond within five (5) working days for tests given during the term. For final tests and exams or in cases when appeals can take place only at the term's end, professors must respond within ten (10) working days.
3. Upon receiving the required documents from the professor, the Director of Undergraduate Programs, in collaboration with the responsible area co-ordinator (when feasible) shall appoint one or two qualified evaluators to re-assess the assignment, test or examination in question. Except when circumstances make it desirable or necessary, the original examiner(s) will not be appointed and the reviewers' anonymity must be maintained.
4. The evaluators will be provided with a copy of the student's request and with comments from the professor. If it is desirable or necessary, they will also be provided with assignments, tests or examinations similar to that in question, in order to become familiar with the grading scheme. The evaluators shall review the entire assignment, test or examination in question and inform the Student Services Centre of the result of their individual evaluation. When appeals can be made during a term, the review must be done within five (5) working days for tests given during the term. For final tests and exams or when appeals can take place only at term's end, the review must be done within ten (10) working days.
5. The revised grade, which may be identical to, lower than or higher than the original one, shall be assigned by the Director of Undergraduate Programs, on the basis of the new evaluation.
6. The School shall inform the student by letter of the result of the appeal within a reasonable time of having received the report of the evaluator(s); a copy of that letter shall be sent to the professor whose grade was appealed.
7. Students cannot withdraw an appeal once a revised grade has been assigned.
8. An appeal of the grade assigned pursuant to article 5 may be made to the executive committee of Senate, either by the student or by the professor whose grade is in question, on the grounds that the re-evaluation was not properly carried out. Unless exceptional circumstances are shown, such an appeal must be made within ten (10) working days of the date of the letter informing the student of the grade assigned as the result of the re-evaluation. If the appeal is successful, the school will be directed to proceed to a new evaluation, the result of which shall be final and binding.
9. Nothing in this procedure prevents a student from discussing examination questions, including the type of answers expected, with the professor. Such a consultation is not prerequisite to article 1, nor can it be used to extend the time-limits provided therein. Once the action in article 1 has been taken, the grade can only be changed as a result of the appeal procedure.