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Patrick, Jonathan

Patrick, Jonathan

Program Director, MSc in Health Systems
Associate Professor
B.A.Sc. (McMaster), M.Sc. (UBC), Ph.D. (UBC)
DMS 7151
613-562-5800 x 4796
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Research Areas
  • Health Care Management and Treatment Models
  • Health Management
  • Patient Scheduling
  • Waiting Time Management


Professor Patrick's research interests are in applying the methods of operations research to improve the efficiency of health care management. His PhD thesis involved a Markov decision process model that sought to determine intelligent multi-priority patient scheduling policies with the goal of maintaining reasonable priority-specific wait times. His current research interests are in capacity planning within health care as well as continuing to explore scheduling challenges. On the theoretical side, Professor Patrick is interested in seeking to advance the field of approximate dynamic programming.

Professor Patrick is a member of INFORMS and CORS. He is also an affiliate with the Centre for Health Care Management at UBC.

Publications during the last 7 years

Chapters in Books

Patrick, J. and Noghani, P. Capacity Planning in Health Care. In Wiley Encyclopedia of Operations Research and Management Science. New Jersey, USA: John Wiley & Sons, Inc., 2014.

Patrick, J. and Aubin, A. Models and Methods for Improving Patient Access. In Denton, B.T.. Handbook of Healthcare Operations Management: Methods and Applications, International. Boston, MA, USA : Springer, 2013.

Patrick, J. and Puterman, M.L. Dynamic Programming. In Sammut.C. and Webb, G.I.. An Encyclopedia of Machine Learning. Boston, MA, USA : Springer, 2011.

Patrick, J. MDP Basic Components. In Cochran, J., Keskinocak, P., Kharoufeh, J. and Smith, C.A.. Wiley Encyclopedia of Operations Research and Management Science. New Jersey, USA: John Wiley & Sons, Inc., 2011.

Patrick, J. and Begen, M. Markov Decision Processes and Their Applications in Health Care. In Yih, Y. and Lafayette, W.. Handbook of Healthcare Delivery Systems. Florida, USA: CRC Press, 2010.

Papers in Refereed Journals

Fiallos, J., Patrick, J., Michalowski, M. and Farion, K. 2017. Using Data Envelopment Analysis for Assessing the Performance of Pediatric Emergency Department Physicians. Health Care Management Science, 20(1): 129-140.

Bidhandi, H., Noghani, P. and Patrick, J. 2017. Accelerated Sample Average Approximation Method for Two-Stage Stochastic Programming. Applied Mathematical Modelling, 41(41): 582-595.

Patrick, J., Nelson, K. and Lane, D.E. 2015. A Simulation Model for Capacity Planning in Community Care. Journal of Simulation, 9(2): 111-120.

Astaraky, D. and Patrick, J. 2015. A Simulation based Approximate Dynamic Programming Approach to Multi-class, Multi-resource Surgical Scheduling. European Journal of Operational Research, 245(1): 309-319.

Sauré, A., Patrick, J. and Puterman, M.L. 2015. Simulation-Based Approximate Policy Iteration with Generalized Logistic Functions. INFORMS Journal on Computing, 27(3): 579-595 .

Lin, D., Patrick, J. and Labeau, F. 2014. Estimating the Waiting Time of Multi-priority Emergency Patients with Downstream Blocking. Health Care Management Science, 17(1): 88-99.

Cadieux, M.A., Patrick, J. and Garcia, L.J. 2013. A Systematic Review of the Needs of Dementia Clients in Long Term Care. American Journal of Alzheimer's Disease and Other Dementias, 28(8): 723-733.

Patrick, J. 2012. A Markov Decision Model for Optimal Outpatient Scheduling. Health Care Management Science, 15(2): 91-102.

Sauré, A., Patrick, J., Tyldesley, S. and Puterman, M.L. 2012. Dynamic Multi-Appointment Patient Scheduling for Radiation Therapy. European Journal of Operational Research, 223(2): 573-584.

Patrick, J. 2011. Access to Long-Term Care: The True Cause of Hospital Congestion?. Production and Operations Management, 20(3): 347-358.

Izderda, L., Adams, O., Patrick, J. and Tugwell, P. 2011. Access to Primary Healthcare Services for the Roma Population in Serbia: A Secondary Data Analysis. BMC International Health and Human Rights, 11(10): 1-14.

Invited Contributions and/or Technical Reports

Patrick, J., Astaraky, D. and Aubin, A. 2013. "Surgical Scheduling and Capacity Planning at the Ottawa Hospital", presented to The Ottawa Hospital, n/a.

Patrick, J. 2011. "Capacity planning for long term care and supportive housing: a quantitative approach.", Presented to The Ottawa Hospital, Champlain LHIN and the Champlain CCAC, n/a.

Funded Research during the last 7 years

Funded Research during the last 7 years
From-To Source Title * ** Role Amount
2017 Telfer School of Management Research Grants (SMRG) Capacity Planning for a Mood and Anxiety Disorder Outpatient Clinic using the CAPA Service Management Management System R I PI $ 4,000
2016 Telfer School of Management Research Fund (SMRF Leverage) Simulation Optimizing of a Community Care Network R I PI $ 6,000
2016 Telfer School of Management Research Fund (SMRF Leverage) Simulation of Policy Deployment R I Co-PI $ 6,000
2016 Bank of Canada A two-way, Multi-site Inventory Management Model with a Threshold Cost Structure R G PI $ 25,000
2015-2020 NSERC Improving Patient Flow Through Acute Care R C Co-PI $ 110,000
2015-2016 Bruyere Research Institue Community care capacity planning R F PI $ 15,000
2015 Telfer School of Management Optimizing Surgical Scheduling using Integer Programming R I PI $ 6,000
2015 Telfer School of Management Supporting Staffing Decisions in a Hospital's pathology department: Application of Advanced Business Analytics Methods R I PI $ 6,000
2014-2015 Bruyere Research Institue Forecasting Community Services R F PI $ 20,000
2014-2015 Telfer School of Management Research Fund (SMRF) Optimizing surgical scheduling using robust optimization R I Co-PI $ 6,000
2013-2015 Bruyere Research Institue Modeling community care services for alternate level of care (ALC) patients R F PI $ 30,000
2013-2014 NSERC Extension of large Scale Markov Decision Processes in Healthcare Management R C PI $ 36,000
2013-2014 Telfer School of Management Health System Research: A System for Supporting Patient Care R I PI $ 35,000
2012 IBM CBAP A Model for Performance Evaluation of Pediatric Emergency Department Physicians R I PI $ 10,000
2011-2013 The Ottawa Hospital Surgical Scheduling for Elective and Emergency Patients R O PI $ 20,000
2011-2012 MITACS Accelerate Surgical Scheduling and Capacity Planning R O PI $ 15,000
2010-2011 CCAC Long Term Care Capacity Planning R O PI $ 20,000
2009-2011 MITACS Healthcare Operations Research R O Co-PI $ 257,000
2009-2010 School of Management Research Fund (SMRF) Access to Primary Healthcare Services for Disadvantaged Population Groups R I PI $ 500
2008-2012 NSERC Large Scale Markov Decision Processes in Healthcare Management R C PI $ 90,000
2007-2010 Telfer School of Management Applying Mathematical Models to Solve Patient Scheduling and Capacity Planning Challenges in Healthcare Management R I PI $ 20,000

*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown

**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown

Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator