- DMS 4160E
- 613-562-5800 x 3478
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Professor Richards conducts research into performance management practices and outcomes in public and private sector organizations. He coordinates, in collaboration with Professor Swee Goh, the Interis Public Sector Performance Management research cluster. The focus of this cluster is on the approaches used to stimulate high performance in public sector organizations. In addition, he currently oversees the development of research and curriculum building initiatives for the newly created IBM Centre for Performance Management. The focus of the Centre is on the application of Business Analytics methods and technologies in enabling organizational high performance.
Professor Richards has taught Organizational Behaviour, Human Resource Management, Organization Design and Change Management. He currently teaches courses on Corporate Performance Management and Business Analytics in the MBA and EMBA programs. In addition, he teaches the Management Consulting course and co-coordinates the MBA Consulting project.
Prior to his academic appointment, Professor Richards worked at Transport Canada and at Consulting and Audit Canada as well as with Cognos Incorporated. He also has over 20 years of consulting experience and is a Certified Management Consultant.
Publications during the last 7 years
Chapters in Books
Calof, J.L., Richards, G.S. and Smith, J.E. Foresight, Competitive Intelligence and Business Analytics for Developing and Running Better Programmes. In Meissner, D.. Deploying Foresight for Policy and Strategy Makers Creating Opportunities Through Public Policies and Corporate Strategies in Science, Technology and Innovation. Boston, MA, USA : Springer, 2016.
Yu, E., Horkoff, J., Mylopoulos, J. and Richards, G.S. Business Modeling. In Ng, R., Barbosa, D., Carenini G., Jou, S., Leung, R.A., Milios, E., Miller, R., Pottingev, R. and Yu, E.. Business Intelligence. Morgan and Claypool, 2013.
Pourshahid, A., Richards, G.S. and Amyot, D. Toward a Goal-Oriented, Business Intelligence Decision-Making Framework. In Babin, G., Stanoevska-Slabeva, K. and Kropf, P.. E-Technologies: Transformation in a Connected World. Les Diablerets, Switzerland: 5th International Conference, MCETECH, 2011.
Papers in Refereed Journals
Goh, S.C., Elliott, C. and Richards, G.S. 2015. Performance management in Canadian public organizations: Findings of a multi-case study. International Journal of Productivity and Performance Management, 64(2): 157-174.
Richards, G.S. and Duxbury, L. 2015. Work Group Knowledge Acquisition in Public Sector Organizations: An Exploratory Study. Journal of Public Administration Research and Theory, 25(4): 1247-1277.
Ozer, R. and Richards, G.S. 2015. Optimizing surgical capacity for a rural hospital using Monte Carlo simulation. Journal for Healthcare Quality.
Calof, J.L., Richards, G.S. and Smith, J.E. 2015. Foresight, competitive intelligence and business analytics - tools for making industrial programs more efficient. Foresight Russia, 9(1): 68-81.
Mohammadi, M., Al-Azab, F., Raahemi, B., Richards, G.S., Jaworska, N., Smith, D.C., de la Salle, S., Blier, P. and Knott, V. 2015. Data Mining EEG Signals in Depression for their Diagnostic Value. BMC Medical Informatics and Decision Making, 15(1): 108.
Calof, J.L., Mirabeau, L. and Richards, G.S. 2015. Towards an Environmental Awareness Model Integrating Formal and Informal Mechanisms - Lessons from the Demise of Nortel. Journal of Intelligence Studies in Business, 5(1): 57-69.
Yeoh, W., Richards, G.S. and Wang, S. 2014. Benefits and Barriers to Corporate Performance Management Systems. Journal of Computer Information Systems, 55(1): 105-116.
Chee, C.H., Yeoh, W., Gao, S. and Richards, G.S. 2014. Improving Business Intelligence Traceability and Accountability: An Integrated Framework of BI Product and Metacontent Map. Journal of Database Management, 25(3): 28-47.
2014. Integrating Risk and Performance Measurement: a proposed model. Optimum Online: The Journal of Public Sector Management, 44(2): 15-21.
Danesh, M.H., Raahemi, B., Kamali, S.M.A. and Richards, G.S. 2013. A Framework for Process and Performance Management in Service Oriented Virtual Organizations. International Journal of Computer Information Systems and Industrial Management, 5: 203-215.
Richards, G.S., Kronick, M. and Lake, H. 2010. High Performance Organizations in the Public Sector. Optimum Online: The Journal of Public Sector Management, 40(2): 52-60.
Invited Contributions and/or Technical Reports
Calof, J.L., Richards, G.S., Mirabeau, L., Vasudev, P.M., Mouftah, H., MacKinnon, P. and Chapman, P. 2014. "An Overview of the Demise of Nortel Networks and Key Lessons Learned", University of Ottawa, Ottawa, ON, Canada, n/a, 35 pages.
Funded Research during the last 7 years
|2013-2015||Ontario Centres of Excellence Inc.||Healthnow! Development of online patient engagement prototype (with Dr. Laith Bustani and Dr. Jom Aw)||R||G||Co-PI||$ 48,000|
|2011-2012||MITACS and IBM||Design and Implementation of a Framework for Performance Management in Service Oriented Virtual Organization||R||O||Co-PI||$ 30,000|
|2009-2012||Canadian Police Research Centre||Tri-Services Technology Capabilities Assessment - Developing an Evergreen Online Evaluation Process||R||G||Co-PI||$ 235,418|
|2009-2012||Interis Consulting Inc.||Interis Public Sector Performance Management (PSPM) Research Cluster||R||O||PI||$ 60,000|
|2008-2013||BIN||Business Intelligence Network-A Networked Centre of Excellence (project on Adaptive Architectures - with Daniel Amyot)||R||C||Co-PI||$ 20,000|
|2007-2010||Human Resources and Social Development Canada||Bridging the Gap: Integration of Skilled Immigrants into the Canadian Workplace||R||G||Co-PI||$ 2,700,000|
*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown
**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown
Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator