Professor Doug Angus participated last month in a workshop on “Franchising in Health” at the Centre for Innovation in Health Management (CIHM) at Leeds University in the U.K. The complexity and variety of services offered within a health organisation point to the need for business models to support them effectively. This workshop is part of a new program of work exploring the potential of franchising – an idea mostly experienced in the retail sector –as a model for ensuring quality and spreading innovation. A follow-up workshop is planned for spring 2014.

Full Professor at the Telfer School of Management with expertise in health economics and health policy, Doug Angus teaches in the M.H.A. and M.Sc. Health Systems programs. He has research activities at the international, national, provincial and regional levels in areas related to health economics, health policy, program evaluation and health care management.