Miles, Michael

Director, MBA Program

Assistant Professor

B.A. (Carleton), M.A. (University of Alberta), M.Sc. (Pepperdine), M.S. (The Fielding Institute), Ph.D. (The Fielding Institute)

Location

DMS 5126

Tel

(613) 562-5800 x 4719

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Home
Publications
Funded Research
Activities

Research Areas

International Business
Management
Organizational Behaviour

Biography

Michael Miles completed his doctoral degree in Human and Organization Systems at the Fielding Institute in Santa Barbara. He holds 2 management-related Master's degrees (in Organization Development and Organization Systems from Pepperdine & the Fielding Institute respectively) and one in Community Development (University of Alberta). Areas of his current research activity include international leadership practice and business strategy (focus on China and Thailand), comparative cross-cultural organization effectiveness, and the use of simulation to teach real-world business skills.

Dr. Miles has implemented advanced management training and organization change initiatives as well as managed directly in the areas of staff and management development, human resource management, and organization effectiveness.

Canadian clients have included Petro-Canada, Syncrude, Pratt and Whitney, Newbridge, Mitel, Alcatel, the Bank of Montreal, Bombardier Aerospace, the Conference Board of Canada, the Canadian Institute for Petroleum Industry Development (CIPID), the Canadian International Development Agency, and numerous other Departments of the Provincial Government of Alberta and the Federal Government of Canada.

Publications during the last 7 years

Papers in Refereed Journals

Miles, M. 2009. Corporate Governance in Asia's Emerging Markets - an Overview. Review of International Comparative Management, 10(2): 37-50.

Miles, M. and Zhang, P. 2007. Corporate Governance in China - Dilemmas and False Starts. Review of International Comparative Management, 8: 199-215.

Miles, M. and Herzog, S. 2007. Maturity Models: Frameworks for Guiding Change Management - Part 1. Revista Economicã, 32(3): 27-36.

Funded Research during the last 7 years

From-To	Source	Title	*	**	Role	Amount
2011-2013	Telfer School of Management Research Fund (SMRF)	Good Chinese Leadership	R	I	PI	$ 5,800
2009-2012	Private Group	Comparative Study of Chinese and Romanian Leaders on a Number of Critical Leadership and Management Dimensions	R	O	PI	$ 19,950

*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown

**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown

Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator

Scholarly and Professional Academic Activities during the last 7 years

From	To	Activity
2011	2011	Organization Redesign Session, Retail Debt Division, Bank of Canada
2011	2011	Coordinate Vlerick Trip for MBA Class
2011	2011	Governance Essentials Presentation
2011	2011	Change Management Course Delivery, Romanian-Canadian MBA
2011	2011	Innovapost Leadership Session
2011	2011	Managing in China Presentation, Bombardier Aerospace
2010	2010	House of Commons Executive, Team Presentation
2010	2010	Champlain LHIN Leadership Session
2010	2010	Executive Session, ECCO Denmark Organizational Strategy
2010	2010	Bank of Canada Management Retreat Presentation
2010	2010	CATSA Team Development Presentation
2010	2010	Coordination of Colloquium on Ethics in the Public Service
2010	2010	Executive Group Presentation, Bank of Canada
2010	2010	Organization Design Consultation, Pearson Peacekeeping
2010	2010	Leadership Presentation, House of Commons
2010	2010	Coordination of Romanian Leadership Seminar Series at Telfer
2010	2010	IACMR Shanghai Chinese Management Conference
2010	2010	CIPO Presentation on Governance
2010	2010	City of Ottawa Presentation on Quality
2009	2009	Vodafone Executive Session (Strategy followup) - Bucharest
2009	2009	Three research project in STS design for Ottawa Hospital (February)
2009	2009	Initiation of new Leadership course, EMBA (February)
2009	2009	TransCanada Pipelines course (Ex Ed) in internal consulting (February)
2009	2009	Facilitation of Vlerick exchange program (April/May)
2009	2009	Design and implementation of innovative intensive strategy course, MBA program (May)
2008	2008	Initiated Personal Development Plan strategy for EMBA - interviewed all current 1st year students (January)
2008	2008	Second set of interviews with Coda-Cla internal OD resources, Bucharest Romania (January).
2008	2008	Lecture to Vodafone executives re: change management (Romania). January
2008	2008	Lecture to Wyeth Romania managers on Decision-making (Bucharest). February
2008	2008	Delivered lecture on Business Leadership to Vodafone management team (February
2008	2008	Marketing initiative in support of Telfer Executive Development Centre to Federal Government HRM Managers (February)
2008	2008	Designed and delivered session on Employee Feedback to Vodafone Middle Managers (March)
2008	2008	Participated as Telfer Team member in design of management development program for Nortel (March)
2008	2008	Data gathering session - middle management research study, Vodafone, Romania (May).
2008	2008	Participate in marketing initiative, Department of Foreign Affairs (Executive Development Centre). June
2008	2008	Delivery of Executive development session, Bank of Canada (Aug)
2008	2008	Delivery of Orientation Program, Romanian/Canadian MBA program in Bucharest (August)
2008	2008	Executive Management Session (Strategy for the New Ages) to Vodafone managers, Bucharest (October)
2008	2008	Initiative of TransCanada Research / Executive Development Program, Calgary (December)
2008	2008	Delivered business simulation on strategy to Vodafone Romania internal OD resources (April)
2007	2007	Initiation of comparative Leadership and Change Management study - (Coca Cola Romestrol, and Vodafone - Romania) May
2007	2007	Design and delivery of professional development seminar (Vodafone) Conflict Management (Jan)
2007	2007	Design and delivery of professional development seminar (Vodafone) Coaching (March)
2007	2007	Design and delivery of professional development seminar (Aviva) Professional Management Skills (April)
2007	2007	Finalization of Change Management research study (Vodafone - Romania) May
2007	2007	Delivery of Management Skills sessions, Bucharest, Romania (joint program with Academy of Economics). August
2007	2007	Initiate Middle Management Training Program (Strategy), Vodafone Romania (September)
2007	2007	Deliver OB course (3 sections) at China Europe International Business School, Shanghai. (Sep-Oct)
2007	2007	Design and deliver Change Management Course, CEIBS (October)
2007	2007	Data gathering session - Coachin gand Mentoring study - Vodafone Romania (October)
2007	2007	Initiate management study with China National Petroleum Corp (Beijing). October
2007	2007	Assumed interim role - Director of EMBA (November)
2007	2007	Designed Certificate Program in Organization Development for delivery in Bucharest - initiated marketing (December)
2007	2007	Delivered Overview of Management session - Wyeth Pharmaceuticals, Romania (December)
2006	2006	Chair session on Human Resource Innovations, 3rd Annual IEEE International Conference, Singapore, June
2006	2006	Presentation on emotional intelligence to Executive Management Team, Ottawa Hospital
2006	2006	Design and deliver lecture series on strategy and organization design, Wyeth Pharmaceutical, Romania
2006	2006	Design and deliver Management Skills course for joint U. Ottawa / Academy of Economics (Romania) Romanian-Canadian MBA program (August-Sept)
2006	2006	Design and delivery of MBA course in Organization Behavior at the China Europe International Business School in Shanghai (Sept - Dec)
2006	2006	Design and delivery of MBA course in Organization Behavior at the China Europe International Business School in Shanghai (Sept - Dec)
2006	2006	Design and delivery of professional development program (Connex Romania) - Coaching and Mentoring (August)
2006	2006	Design and delivery of professional development program (Eli Lily China Hospital Presidents group) Change Management (Sept)
2006	2006	Design and delivery of professional development program (Shanghai Financial Tax Bureau) Introduction to Management (Sept)
2006	2006	Design and delivery of professional development program (Shanghai Hongkou District Management Group) Change Management (Oct.)
2006	2006	Design and delivery of professional development program (SINOPEC) Modern Professional Management Practices (Nov.)
2006	2006	Design and delivery of professional development seminar (Double Crane Pharma) Leadership of a High Performance Organization (Nov)
2006	2007	Initiate longitudinal study of effect of middle management training program, Vodafone Romania
2006	2007	Initiate data gathering on multi-sector change management study in conjunction with CEIBS (Shanghai) to be carried out between June 2006 and December 2007
2005	2005	Serve as member of conference organizing committee, 4th International Conference on the Management of Technological Change.
2005	2005	Designed and delivered 2 day course in Change Management to Municipality of Shanghai, 3rd Financial Branch (November)
2005	2005	Delivered OB course (8 weeks) to MBA classes, China Europe International Business School, Shanghai (October - December)
2005	2005	Chaired Session at 4th International Conference on the Management of Technological Changes (August), Chania, Greece
2005	2005	Present keynote address on Change Leadership, 4th International Conference on the Management of Technological Changes (August), Chania, Greece
2005	2005	Design and deliver Management Skills course for Canadian-Romanian MBA program, Sinaia, Romania
2005	2007	Undertake organization study of executive leader capabilities and design executive coaching strategy, Aviva, Romania
2005	2007	Initiate middle-management training program for 120 managers, Vodafone Romania
2004	2005	Carried out study of cross-cultural management issues in CAE-China Southern Airlines joint venture in Zhuhai (China).