Madill, Judith
Research Areas
- Entrepreneurship
- Marketing
Biography
Dr. Judith Madill received her Undergraduate degree and Masters from the University of Manitoba and her PhD from the Ivey School of Business, University of Western Ontario. As a Professor of Marketing at the Telfer School of Management, she engages in an active research program and has authored over 75 refereed research papers in the marketing and management fields. Most recently, Dr. Madill’s research has focused on social marketing, social entrepreneurship and sponsorship. For Dr. Madill, doing business just to make money is worthwhile, but not quite enough. As a result, in her research she explores how social marketing and social entrepreneurship can help make the world a better place. Judith is a frequently invited speaker on marketing in both the academic and practitioner worlds and is a recent winner of awards for both teaching and research.
Changing the World through Social Marketing
Social marketing involves utilizing commercial marketing philosophies and tools in order to benefit society. Examples of the use of social marketing include programs designed to encourage smoking cessation, campaigns designed to encourage individuals to behave in environmentally responsible ways, and programs designed to encourage and assist individuals to eat well and exercise appropriately in order to enjoy the benefits of healthy lifestyles. Many social marketing programs are financed at least partly through attracting sponsorship resources, and most recently, Professor Madill’s research has focused on how to effectively utilize sponsorship as a means of financing social marketing programs and campaigns.
Changing the World through Social Entrepreneurship
Social entrepreneurship may be defined as using and applying business practices to generate revenues and income in organizations that have primarily a social mission. A good example of this would be a soup kitchen that serves free or low-cost meals to those in need, while generating revenues and profits from a catering business to fund this social mission. Research conducted by Dr. Madill and her colleagues shows that such organizations often strive to achieve greater financial self-sufficiency, work to achieve social transformation and are often considered to be quite innovative organizations. Most recently, Professor Madill and her graduate students have been working to identify and analyze the marketing strategies that are most often utilized and are most effective in achieving financial self sufficiency in such organizations.
Publications during the last 7 years
Chapters in Books
Madill, J., Riding, A. and Haines, G.H. (Jr.). Strategic Dilemmas of a Small Market Player: The Canadian Wine Industry. In Nigam, D. and Jha, J. (Eds.). Wine Industry-Global and Indian Scenarios. Kolkata, India: ICFAI Research Centre, 2008.
Riding, A., Madill, J. and Haines Jr., G.H. Investment Decision Making by Business Angels. In Landsröm, H. (ed.). Handbook of Research on Venture Capital. Cheltenham: Edward Elgar Publishers, 2007.
Madill, J. and Abele, F. The Evolution of the March 21 Anti-Racism Social Marketing Program: A Case. In Hastings, G.. Social Marketing. London: Elsevier, 2007.
O'Reilly, N. and Madill, J. The World Anti-Doping Agency: The Case of Barriers to the Adoption of Social Marketing. In Hastings, G.. Social Marketing. London: Elsevier, 2007.
O'Reilly, N. and Madill, J. The World Anti-Doping Agency: The Role of Social Marketing. In Basil, D. and Wymer, W. (Eds.). Social Marketing: Advances in Research and Theory, Best Business Books. Philadelphia: Haworth Press, 2007.
Madill, J. and Abele, F. From Public Education to Social Marketing: The Evolution of the Canadian Heritage Anti-Racism Social Marketing Program. In Basil, D. and Wymer, W. (Eds.). Social Marketing: Advances in Research and Theory, Best Business Books. Philadelphia: Haworth Press, 2007.
Papers in Refereed Journals
Madill, J. and Neilson, L. 2010. Web Site Utilization in SME Business Strategy: The Case of Canadian Wine SMEs. Journal of Small Business and Entrepreneurship, 23(4): 489-508.
Madill, J. and O'Reilly, N. 2010. Investigating Social Marketing Sponsorships: Terminology, Stakeholders, and Objectives. Journal of Business Research, 63(2): 133-139.
Neilson, L., Madill, J. and Haines Jr., G.H. 2010. The Development of E-business in Wine Industry SMEs: An International Perspective. International Journal of Electronic Business, 8(2): 126-147.
Madill, J., Brouard, F. and Hebb, T. 2010. Canadian Social Enterprises: An Empirical Exploration of Social Transformation, Financial Self-Sufficiency and Innovation. Journal of Nonprofit and Public Sector Marketing, 22(2): 135-151.
O'Reilly, N. and Madill, J. 2009. Methods and Metrics in Sponsorship Evaluation. Journal of Sponsorship, 2(3): 215-230.
Riding, A.L., Coscarella, R., Orser, B.J. and Madill, J. 2008. Women Business Owners in International Trade: Ethical Issues, Response Strategies and Moral Progress. International Journal of Entrepreneurship and Small Business, 6(1): 133-154.
Riding, A.L., Madill, J. and Haines, G. Jr. 2007. Incrementality of SME Loan Guarantees. Small Business Economics, 29(1/2): 47-61.
Madill, J., Haine, G., Jr. and Riding, A.L. 2007. Managing Customer Relationships: Account Manager Turnover and Effective Account Management. Industrial Marketing Management, 36(2): 241-248.
Heslop, L., Madill, J., Duxbury, L. and Dowdles, M. 2007. Doing What Has to be Done: Strategies and Orientations of Married and Single Mothers for Food Tasks. Journal of Consumer Behaviour, 6(2/3): 75-93.
Madill, J. and Abele, F. 2007. From Public Education to Social Marketing: The Evolution of the Canadian Heritage Anti-Racism Social Marketing Program. Journal of Nonprofit and Public Sector Marketing, 17(1/2): 27-53.
O'Reilly, N. and Madill, J. 2007. Evaluating Social Marketing Elements in Sponsorship. Social Marketing Quarterly, 13(4): 1-25.
O'Reilly, N. and Madill, J. 2007. The World Anti-Doping Agency: The Role of Social Marketing. Journal of Nonprofit and Public Sector Marketing, 17(1/2): 1-26.
Madill, J., Riding, A.L. and Haines, G. (Jr.). 2006. Women Entrepreneurs: Debt Financing and Banking Relationships. Journal of Small Business and Entrepreneurship, 19(2): 121-142.
Orser, B.J. and Madill, J. 2006. Sustaining the Momentum. Journal of Small Business and Entrepreneurship, 19(2): iii-x.
Madill, J., Haines, G.H. (Jr.) and Riding, A.L. 2005. The Role of Angels in Technology SMEs: A Link to Venture Capital. Venture Capital: an International Journal of Entrepreneurial Finance, 7(2): 107-129.
Heslop, L., Madill, J., Duxbury, L. and Dowdles, M. 2005. How Single and Married Women Organize to Get the Food on the Table Every Day: Strategies, Orientations, Outcomes and the Role of Convenience Foods. Advances in Consumer Research, 33: 599-605.
Invited Contributions and/or Technical Reports
Madill, J. 2008. "Youth Exposure to Advertising Targeted to Adults: An Overview of the Research Literature", Health Canada, , 36p.
Funded Research during the last 7 years
| From-To | Source | Title | * | ** | Role | Amount |
|---|---|---|---|---|---|---|
| 2011-2016 | SSHRC - CURA | Responsible Investing Initiative - Leader of Research Stream on Social Entrepreneurship (PI: T. Hebb, Carleton University) | R | C | Co-I | $ 1,000,000 |
| 2011-2012 | Telfer School of Management Research Fund (SMRF) | Psychographic Segmentation in Social Enterprise: Toward an Understanding of Consumers | R | I | PI | $ 1,447 |
| 2010-2011 | Telfer School of Management Research Fund (SMRF) | Marketing Strategies in Social Enterprises: An Exploratory Study | R | I | PI | $ 2,000 |
| 2008-2011 | SSHRC - Research in Management, Business and Finance | Commercial Lending and R&D-Intensive SMEs | R | C | Co-I | $ 65,000 |
| 2008-2011 | Telfer School of Management (4A SSHRC Program) | Improving the Competitiveness of Canadian Winery SMEs: An Assessment of Web Site Marketing Strategies | R | I | PI | $ 6,000 |
| 2008-2009 | Carleton University | Web Site Usability Assessment in the Canadian Wine SME Cluster | R | O | PI | $ 7,000 |
| 2007-2008 | ORNEC | Website Usability Assessment in Canada's Heritage Resource Sector | R | G | Co-I | $ 10,000 |
| 2007-2008 | ORNEC | Web Site Usability Assessment in the Canadian Wine SME Cluster | R | G | PI | $ 10,000 |
| 2005-2007 | Centre for Education on Women and Work | Social Marketing Implications of Childbearing Decisions Among Professional and Managerial Women | R | O | PI | $ 10,000 |
| 2005-2007 | Centre for Education on Women and Work | Consumer Behaviour and Social Marketing Implications of Childbearing Decisions among Professional and Managerial Women | R | O | PI | $ 10,000 |
| 2002-2006 | Centre for Education on Women and Work | Decision Making: The Decision to Have Children Among Canadian Professional Women | R | O | Co-PI | $ 50,000 |
*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown
**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown
Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator
Scholarly and Professional Academic Activities during the last 7 years
| From | To | Activity |
|---|---|---|
| 2011 | 2011 | Panel Chair: "Addressing today's social and environmental challenges through innovation, Carleton Centre for Community Innovation", Leveraging Private Capital for Public Good, March 2, Ottawa, Canada |
| 2011 | 2011 | "E-Business in Wine Industry SMEs: An International Perspective", Invited Presentation to the Marketing Research and Intelligence Association, April, 2011, Ottawa. (With L. Neilson and G. Haines, (Jr.) |
| 2011 | 2011 | "Utilizing Traditional and Emerging Market Research Methodologies in Effective Social Marketing", Taught in Certificate Program on Effective Social Marketing, offered by the Centre of Excellence for Public Sector Marketing delivered to Service Canada, March , Ottawa |
| 2011 | 2011 | "The Role of Marketing Research in Effective Marketing Planning", Taught in Management Certificate Program in Not for Profit and Social Marketing, January 20, Sprott School of Business Executive Development, Carleton University |
| 2010 | 2010 | Member, Editorial Review Board, Canadian Journal of Nonprofit and Social Economy Research |
| 2010 | 2010 | "Utilizing Traditional and Emerging Market Research Methodologies in Effective Social Marketing", Taught in Certificate Program on Effective Social Marketing, offered by the Centre of Excellence for Public Sector Marketing delivered to Heath Canada, April, Ottawa. |
| 2010 | 2010 | "The Role of Marketing Research in Effective Marketing Planning", Taught in Management Certificate Program in Not for Profit and Social Marketing, February 5, Sprott School of Business, Carleton University. |
| 2009 | 2009 | Member, Financing Civil Society Research Group, Carleton Centre for Community Innovation |
| 2009 | 2009 | External examiner Annette Keough, MBA thesis, Sprott School of Business, Carleton University "Influencing Retirement Intentions of Older Workers - Approaches to Retain Existing Employees Considering Retirement" |
| 2009 | 2009 | External assessor for Dr. Fang Wan, Promotion to Associate Professor, University of Manitoba |
| 2009 | 2009 | February 5: "Effective Marketing Research and Evaluation", Invited Presentation to Services Canada, Ottawa, Canada |
| 2009 | 2009 | February 9 - 10: "Managing Marketing Research and Evaluation in Public Sector and Not For Profit Organizations", Invited Presentation to Marketing in Public Sector and Not For Profit Organizations Course, Ottawa, Canada |
| 2009 | 2009 | April 7: Chair for " SMEs and Consumer Behavior", AUMEC Conference 2009 |
| 2009 | 2009 | "Effective Marketing Research and Evaluation", Taught in Certificate Program on Effective Public Sector Marketing, offered by the Centre of excellence for Public Sector Marketing, delivered to Services Canada , February 5, Ottawa, Canada. |
| 2009 | 2009 | "Managing Marketing Research and Evaluation in Public Sector and Not For Profit Organizations", Taught in Management Certificate Program in Not for Profit and Social Marketing, February, Sprott School of Business, Carleton University. |
| 2008 | Appointed to the Management Board, Carleton University Centre for Social Entrepreneurship | |
| 2008 | 2008 | Member, Editorial Review Board, Journal of Nonprofit and Public Sector Marketing |
| 2008 | 2008 | Member, Management Board, Carleton University Centre for Social Entrepreneurship |
| 2008 | 2008 | June: "Evaluating Marketing Sponsorship", presented at MARCOMM, Ottawa, Canada. |
| 2008 | 2008 | March: "Marketing in Today's World", presented to the Society of Management Accounting, Ottawa, Canada. |
| 2008 | 2008 | Expert Informant evaluating Government of Canada survey instrument evaluating advertising done by all Departments, Government of Canada. |
| 2008 | 2008 | External Assessor for tenure and promotion of Dr. Magdalena Cismaru, Faculty of Business Administration, University of Regina. |
| 2008 | 2008 | External Assessor for tenure and promotion of Dr. Sameer Deshpande, Faculty of Management, University of Lethbridge. |
| 2008 | 2008 | February: "Managing Marketing Research in Public Sector and Not for Profit Organizations", presented to the Centre of Excellence for Public Sector Marketing and Carleton University, Ottawa, Canada. |
| 2008 | 2008 | August 12: "Issues in Effective Management of Market Research and Evaluation", Invited Presentation to the Executive Certificate in Public Sector and Non Profit Marketing, Ottawa, Canada. |
| 2008 | 2008 | May: "Youth Exposure to Advertising Targeted to Adults: An Overview of the Research Literature", Presented to the Tobacco Control Programme, Health Canada, Ottawa, Canada. |
| 2008 | 2008 | "Issues in Effective Management of Market Research and Evaluation", Taught in Executive Certificate in Public Sector and Non Profit Marketing, Sprott School of Business, August 12, Gatineau, Canada. |
| 2008 | 2008 | Invited Keynote Speaker, "Evaluating Marketing Sponsorships", MARCOMM, Ottawa, Canada. |
| 2008 | 2008 | "Youth Exposure to Advertising Targeted to Adults: An Overview of the Research Literature", Presented to the Tobacco Control Programme, Health Canada, March, Ottawa, Canada. |
| 2008 | 2008 | "Marketing in Today's World", Taught in the Society of Management Accountants of Ontario, Certified Management Accountants Course, March, Ottawa, Canada. |
| 2008 | 2008 | "Managing Marketing Research and Evaluation in Public Sector and Not For Profit Organizations", Taught in Management Certificate Program in Not for Profit and Social Marketing, Sprott School of Business, Carleton University, February, Ottawa. |
| 2008 | 2009 | Reviewed for: International Council on Small Business and Entrepreneurship, Journal of Nonprofit and Public Sector Marketing, Academy of Marketing Science 2009 World Marketing Congress, Journal of Small Business and Entrepreneurship, International Journal of Nonprofit and Voluntary Sector Marketing, International Journal of Wine Business Marketing, Social Sciences and Humanities Research Council |
| 2008 | 2009 | Special Advisor on Social Marketing and Research, Mental Health Commission of Canada |
| 2007 | 2007 | Member, Management Board of the Centre for Research and Education on Women and Work, Carleton University. |
| 2007 | 2007 | Reviewer for: International Council on Small Business and Entrepreneurship, Journal of Nonprofit and Public Sector Marketing, Academy of Marketing Science 2009 World Marketing Congress, Journal of Small Business and Entrepreneurship, International Journal of Nonprofit and Voluntary Sector Marketing, International Journal of Wine Business Marketing, Social Sciences and Humanities Research Council. |
| 2007 | 2007 | October: "Marketing and Wine Tasting", presented to the Alumni Association of the Management Development Program for Women, Carleton University, Quebec, Canada. |
| 2007 | 2007 | August: "Managing Marketing Research in Public Sector and Not for Profit Organizations", presented to the Centre of Excellence for Public Sector Marketing and Carleton University, Gatineau, Canada. |
| 2007 | 2007 | March: "Developing Marketing Strategy", presented to the Society of Management Accountants of Ontario, Certified Management Accountants Course, Ottawa, Canada. |
| 2007 | 2007 | March: "Facilitator and Chair: Program-Related Investments in Canada's Communities, A Symposium", Invited Speaker, Carleton University, Ottawa, Canada. |
| 2007 | 2007 | "Marketing and Wine Tasting", Invited Presentation to the Alumni Association of the Management Development Program for Women, October, Carleton University, Quebec, Canada. |
| 2007 | 2007 | "Issues in Effective Management of Market Research and Evaluation", Taught in Executive Certificate in Public Sector and Non Profit Marketing, Sprott School of Business, August, Gatineau, Canada. |
| 2007 | 2007 | "Marketing in Today's World", Taught in the Society of Management Accountants of Ontario, Certified Management Accountants Course, March, Ottawa, Canada. |
| 2007 | 2008 | Reviewer for ICSB, CCSBE, JSBE, and International Journal of Nonprofit and Public Sector Marketing. |
| 2006 | 2006 | May: "Full Bodied Branding", presented to the Sprott School of Business Alumni Association, Ottawa, Canada. |
| 2006 | 2006 | March: "A Tutored Wine Tasting", presented to the MDPW Alumni Association, Ottawa, Canada. |
| 2006 | 2006 | March: "Developing Marketing Strategy", presented to the Society of Management Accountants of Ontario, CMA Course, Ottawa, Canada. |
| 2006 | 2006 | February: "Developing Effective Marketing Strategy", presented to Public Works and Government Services, Marketing and Communications Group, Ottawa, Canada. |
| 2006 | 2006 | Guest Co-Editor (with B. Orser), Journal of Small Business and Entrepreneurship, Special Issue on Gender and Public Policy, published in March 2006. |
| 2006 | 2006 | Facilitator, Industry Canada/Ottawa University International Workshop: The SME FDI Initiative, Moving Forward, September 20-22, Ottawa, Canada. |
| 2006 | 2006 | "Developing Effective Marketing Strategy", Invited Presentation to Public Works and Government Services, Marketing and Communications Group, March, Ottawa, Canada. |
| 2006 | 2006 | "Marketing in Today's World", Taught in the Society of Management Accountants of Ontario, Certified Management Accountants Course, March, Ottawa, Canada. |
| 2006 | 2006 | "Full Bodied Branding", Invited Presentation to the Sprott School of Business Alumni Association, May, Ottawa, Canada. |
| 2006 | 2006 | Guest Co-Editor (with B. Orser), Journal of Small Business and Entrepreneurship, Special Issue on Gender and Public Policy, published in March 2006. |
| 2006 | 2006 | Facilitator, Industry Canada/University of Ottawa, International Workshop: The SME FDI Initiative, Moving Forward, September 20-22, Ottawa, Canada. |
| 2006 | 2006 | "Marketing Wines: A Tutored Wine Tasting", Invited Presentation to the MDPW Alumni Association, March, Ottawa, Canada. |
| 2005 | 2005 | October: "Measuring the Effectiveness of Your Marketing", Keynote Speaker, Government On-line Workshop, Ottawa, Canada. |
| 2005 | 2005 | October 11-13: "Marketing in the Public Service", Invited Speaker, Canada School of Public Service, Ottawa, Canada. |
| 2005 | 2005 | May 13: "Can Marketing Be a Positive Force in Today's Society?", presented to the Visiting High School Students, Carleton University, Ottawa, Canada. |
| 2005 | 2005 | March 18: "Social Marketing as a Tool for Encouraging Environmental Behaviour Change", presented to a meeting of Ontario Community Based Environmental Groups Funded by Environment Canada, Toronto, Canada. |
| 2005 | 2005 | January: "Social Marketing: An Approach for Environmental Change", presented to Environment Canada, Canadian Outreach Team, Ottawa, Canada. |
| 2005 | 2005 | "Social Marketing: An Approach for Environmental Change", Invited Presentation to Environment Canada, Canadian Outreach Team, January, Ottawa, Canada. |
| 2005 | 2005 | "Measuring the Effectiveness of Your Marketing", Keynote Speaker, Government On-line Workshop, February, Ottawa, Canada. |
| 2005 | 2005 | "Marketing in the Public Service", Taught Course, Canada School of Public Service, October 11-13: Ottawa, Canada. |
| 2005 | 2005 | "Can Marketing Be a Positive Force in Today's Society?", Invited Presentation to the Visiting High School Students, Carleton University, May 13, Ottawa, Canada. |
| 2005 | 2005 | "Social Marketing as a Tool for Encouraging Environmental Behaviour Change", Invited Presentation to a Meeting of the Ontario Community Based Environmental Groups Funded by Environment Canada, March, Toronto, Canada. |
| 2002 | 2005 | Member of the Steering Committee for the Marketing Community of Practice Within the Federal Public Sector. |
Most significant research contributions during career
Madill, J. and O'Reilly, N. 2010. Investigating Social Marketing Sponsorships: Technology, Stakeholders, and Objectives. Journal of Business Research, 63(2): 133-139.
Madill, J., Brouard, F. and Hebb, T. 2010. Canadian Social Enterprises: An Empirical Exploration of Social Transformation, Financial Self Sufficiency and Innovation. Journal of Nonprofit and Public Sector Marketing, 22(2): 135-151.
Madill, J., Haines (Jr.), G.H. and Riding, A. 2007. Managing Customer Relationships: Account Manager Turnover and Effective Account Management. Industrial Marketing Management, 36(2):241-248, February.
Madill, J., Haines (Jr.), G.H. and Riding, A. 2004. Networks and Linkages Among Firms and Organizations in the Ottawa-Region Technology Cluster. Entrepreneurship and Regional Development, 16(5):351-368.
Madill (formerly Marshall), J. and Vredenburg, H. 1992. An Empirical Study of Factors Influencing Innovation Implementation in Industrial Sales Organizations. Journal of Academy of Marketing Science, 20(3): 205-215.
- Telfer School of Management Welcomes Visiting Post-Doc from Japan
- The Celebration of the 5th Anniversary of Ian Telfer's Transformative Gift to the School
- Sylvain Durocher Awarded CGA-Canada /CAAA Grant
- Telfer EMBA Class in Silicon Valley: Student Blog
- Diane Lorenzato, EMBA 1996, receives one of the 2012 APEX awards of excellence
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May 16, 2012
Father Edgar Thivierge in Business History and CGA-Accounting Research Centre Distinguished Speaker Series -
May 16, 2012
Telfer Executive MBA Information Session -
May 17, 2012
Telfer Executive MBA Information Session -
May 17, 2012
French MBA Information Session -
May 26, 2012
MBAAA Garage Sale


