Ruhi, Umar

Biography

Dr. Umar Ruhi received his Ph.D. in Information Systems (with a minor in Management Science) from the DeGroote School of Business at McMaster University. Prior to his Ph.D., he also completed his MBA from McMaster University with dual concentrations in E-Business and Strategic Knowledge Management, and his B.Sc. in Computer Science from the University of Toronto. Umar teaches various undergraduate and graduate courses in Management Information Systems and E-Business. Additionally, he teaches in the University’s interdisciplinary graduate program in E-Business Technologies.

Umar’s research interests lie at the intersection of Information Systems and Knowledge Management. Furthermore, most of his empirical research projects are predicated upon an interdisciplinary perspective grounded within the milieu of social informatics. His current and past research has included empirical studies on the adoption of e-Government portals; knowledge and information management practices in organizations undergoing change; role of social computing ICTs in effective knowledge management; guiding principles for social media analytics; and key success factors for pervasive business intelligence.

Umar has also been involved in consulting, advisory, and analytical roles with initiatives related to online communities, e-government portals, user experience design, web usability engineering, web analytics, and knowledge management practices. Before joining academia, Umar worked as a management consultant with engagements ranging from strategic & operational planning to multi-site technology deployment for different e-Business ventures. More information about Umar is available at http://ruhi.telfer.uottawa.ca

Publications during the last 7 years

Chapters in Books

Detlor, B., Hupfer, M. and Ruhi, U. Tips for Tracking Web Information Seeking Behavior. In Jansen, B., Spink, A. and Taska, I.. Handbook of Web Log Analysis. Hershey, PA: IGI Publishing, 2008.

Ruhi, U. A Social Informatics Framework for Sustaining Virtual Communities of Practice. In Coakes E. and Clarke A. (Eds). Encyclopedia of Communities of Practice in Information and Knowledge Management. Hershey, PA: Idea Group, 2006.

Ruhi, U. and Turel, O. Enabling the Glass Pipeline: The Infusion of Mobile Technology Applications in Supply Chain Management. In Lan, Y. and Unhelkar, B. (Eds). Global Integrated Supply Chain Systems: Analysis and Design . Hershey, PA: Idea Group, 2005.

Papers in Refereed Journals

Detlor, B., Hupfer, M and Ruhi, U. 2010. Internal factors affecting the adoption and use of government web sites. Electronic Government: An International Journal, 7(2): 120-136.

Ruhi, U., Takala, P., Detlor, B. and Hupfer, M. 2007. Building Government Portals that Work: Guiding Principles from Community Informatics. International Journal of Electronic Business, 5(6): 604-622.

Serenko, A., Ruhi, U. and Cocosila, M. 2007. Unplanned Effects of Intelligent Agents on Internet Use: A Social Informatics Approach. Artificial Intelligence and Society, 21(1/2): 141-166.

Detlor, B., Takala, P., Ruhi, U. and Hupfer, M. 2007. Managing in the digital environment: The case of myhamilton. ca. Bulletin of the American Society for Information Science and Technology, 33(4).

Detlor, B., Ruhi, U., Turel, O., Bergeron, P., Choo C.W. and Heaton, L, Paquette, S. 2006. The Effect of Knowledge Management Context on Knowledge Management Practices: An Empirical Investigation. Electronic Journal of Knowledge Management, 4(2): 131-142.

Ruhi, U. and Turel, O. 2005. Driving Visibility, Velocity and Versatility: The Role of Mobile Technologies in Supply Chain Management. Journal of Internet Commerce, 4(3): 97-119.

Funded Research during the last 7 years

*Purpose = C: Contract (R and D), E: Equipment Grant, R: Research Grant, S: Support Award, P: Pedagogical Grant, O: Other, U: Unknown

**Type= C: Granting Councils, G: Government, F: Foundations, I: UO Internal Funding, O: Other, U: Unknown

Role: PI = Principal Investigator, Co-I = Co-Investigator, Co-PI = Co-Principal Investigator

Scholarly and Professional Academic Activities during the last 7 years

Most significant research contributions during career

Detlor, B., Hupfer, M, and Ruhi, U. 2010. Internal Factors Affecting the Adoption and Use of Government Web Sites. Electronic Government: An International Journal, 7(2): 120-136.

Ruhi, U., Takala, P., Detlor, B. and Hupfer, M. 2007. Building Government Portals that Work: Guiding Principles from Community Informatics. International Journal of Electronic Business, 5(6): 604-622.

Serenko, A., Ruhi, U. and Cocosila, M. 2007. Unplanned Effects of Intelligent Agents on Internet Use: A Social Informatics Approach. Artificial Intelligence and Society, 21(1/2): 141-166.

Detlor, B., Ruhi, U., Turel, O., Bergeron, P., Choo C.W., Heaton, L., and Paquette, S. 2006. The Effect of Knowledge Management Context on Knowledge Management Practices: An Empirical Investigation. Electronic Journal of Knowledge Management, 4(2): 131-142.

Ruhi, U. and Turel, O. 2005. Driving Visibility, Velocity and Versatility: The Role of Mobile Technologies in Supply Chain Management. Journal of Internet Commerce, 4(3): 97-119.