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External Funding



Mitacs Accelerate Research Internship Grants Awarded

Morad Benyoucef Professor Morad Benyoucef and two graduate students under his supervision each received grants of $30,000 from the Mitacs Accelerate research internship program and industry partners for projects that examine web page classification and lead-based management systems for optimising sales performance.

Web Page Classification (MITACS and SweetiQ)

Morad Benyoucef with Zhengyang (Steve) Lu (M.Sc. E-Business Technologies)

This project focuses on the process of assigning a web page to one or more predefined categories and it is one of the essential techniques of web mining. Web page classification identifies what type of web page we are extracting data from and can help search engines to effectively deal with and rank web pages by category. The process typically involves machine learning and data mining techniques.

The researchers will compare several existing machine learning and data mining methods commonly used in web page classification, selecting optimal one(s) that can fulfill the project goals. For companies that provide local analytics and insight for large brands and marketing agencies, web page classification techniques can help them to build a healthy mix of listings on search engines, large directories, niche directories, blogs, wikis and so on. This will ultimately provide more insight into the distribution of the types of web pages on which the firm’s local business listings are found.

How List-based and Queued-based Lead Management Systems Drive Inside Sales Performance (MITACS and VanillaSoft)

Morad Benyoucef with Alhassan Abdullahi Ohiomah (M.Sc. E-Business Technologies)

Sales-based customer relationship management (CRM) tools have given sales representatives the ability to utilize customer information and selling strategies to facilitate cross-selling and up-selling activities from inside the organization. This concept, known as “inside sales,” is a fast-growing trend that depends for its success on how efficiently generated leads are managed.

Leads (information about potential customers) are managed either through a list-based platform, which offers a long list of leads requiring the sales representative to filter and select which lead to manage, or a queued-based platform which uses a designed workflow sequence to automatically filter and select the next-best lead for a representative to manage. This project seeks to identify the best lead management system (List-based or Queued-based) to use as part of an inside sales tool to achieve an optimal sales performance.

New Research Program Focuses on Financing and Growth of SMEs

Professors Allan Riding, Miwako Nitani, Barbara Orser and Martine Spence will examine the financing and growth of small and medium sized enterprises (SMEs) with an $82,070-grant from the Social Sciences and Humanities Research Council of Canada (SSHRC). This research program seeks to understand better the role of bank financing on growth of young firms. The team will investigate linkages among financing constraints, remediation, growth, innovation, and exporting.

About the researchers:

Allan Riding Allan Riding holds the Deloitte Professorship in the Management of Growth Enterprises (with Professor B. Orser). His work spans bank financing, loan-guarantee programs, angel and venture capital, and initial public offerings. Current research focuses on the structure of the Canadian venture capital sector, preferences for, and access to, financing sources for knowledge-intensive small firms, and financing impediments to international trade.

Miwako Nitani Miwako Nitani is an assistant professor in finance whose work identifies obstacles facing companies in need of capital and evaluates public policies in support of business creation and growth. Professor Nitani's research encompasses, among other topics: the roles of banks and governments; junior stock exchanges; credit rationing; liquidity constraints and bank lending.

Barbara Orser Barbara Orser is a full professor and the Deloitte Professor in the Management of Growth Enterprises. She conducts research on SME growth, including entrepreneurial decision-making, gender influences, internationalization of SMEs, and public policy. She is the co-author of a book on female entrepreneurship that will be published by Stanford University Press in 2015.

Martine Spence Martine Spence is a full professor whose research focuses on, among other areas, international entrepreneurship, sustainable entrepreneurship, and export marketing. She has held a number of research fellowships from Canadian, British and supranational organizations for her research on international entrepreneurship and sustainable entrepreneurship in the context of Canada and of emerging and developing nations.

Professor Jonathan Li Awarded Grant from the Natural Sciences and Engineering Research Council of Canada

Jonathan Li Professor Jonathan Li has been awarded a grant from the Natural Sciences and Engineering Research Council of Canada (NSERC) for research centring on the modelling and optimization of risk measures. This work aims to develop a risk measure capable of capturing multifaceted uncertainty. Professor Li, an assistant professor at the Telfer School since 2013, holds a Ph.D. from the Mechanical and Industrial Engineering Department at the University of Toronto specializing in business analytics, operations research, and financial engineering.

More sophisticated measures of risk and uncertainty have emerged in response to deficiencies found in traditional risk measures that have led to risk underestimation. (The 2008 financial crisis offered a dramatic recent example of the far-reaching effects of underestimating risk.) New measures developed within the fields of Robust Optimization and Risk Analysis have been particularly encouraging. A significant part of these efforts has been focused on designing a class of measures that respect fundamental principles of risk management, namely convex risk measures. The theme of this research program is to develop methodologies that enable convex risk measures to be customized according to decision makers’ knowledge of risk and to be minimized subject to constraints facing each decision maker. Such a customization will provide a broader view of risk than the traditional one based on probability assumptions. This research program offers the potential to account for the uncertainties facing decision makers in a more comprehensive way, one that applies to decision-making in fields such as finance, health care and energy. The work extends professor Li’s research on the issue of model uncertainty, which arises when the mathematical model used to describe a decision problem is prone to error. Professor Li will receive a $110,000 grant from NSERC over five years.

Professor Craig Kuziemsky Awarded Grant from Natural Sciences and Engineering Research Council

Craig Kuziemsky Professor Craig Kuziemsky has been awarded a grant from the Natural Sciences and Engineering Research Council of Canada (NSERC) for innovative research centred on the engineering of computer-based contextual models to support collaborative teamwork. An Associate Professor and the Director of the Master of Science in Health Systems Program at the Telfer School, Kuziemsky is the University of Ottawa’s 2013 Young Researcher of the Year in the Arts, Humanities and Social Sciences. He is recognized as one of the first researchers to study the engineering of collaborative processes.

Collaborative teamwork is common in a number of domains, including healthcare, manufacturing and disaster management. However, our ability to design information systems to support collaborative teamwork is limited by our inability to incorporate context into requirements engineering and systems design. The overall goal of the proposed research is therefore to develop methodologies for engineering computer-based contextual models for collaborative teamwork. The applied component of the study involves the practical use of these models to support collaborative practices in two domains: healthcare and disaster management. In addition, the study has a strong student mentoring and training aspect. The project envisages the involvement of a PhD student and a post-doctoral student; the research will also involve students at the master’s level, exposing them to a wide variety of problem solving and research methodologies, multi-agent systems engineering methodologies and system development skills. Professor Kuziemsky will receive a $95,000 grant from NSERC over five years.

Professor Samir Saadi Awarded Grant for Study of Value Based Management

Samir Saadi Samir Saadi is the lead investigator in a project to be funded by the Telfer-Sprott Research Fund. His project, “Does Value Based Management Performance Affect CEO Turnover and Compensation?” will receive $10,000 over two years, it was announced at the Telfer-Sprott Research Forum at the end of April. Saadi is an Assistant Professor of Finance at the Telfer School.

There is a general consensus among academia and practitioners that capital markets reward firms that focus on value-based management (VBM) practices and long-term value creation. VBM is commonly measured using Economic Value Added (EVA) and Market Value Added (MVA). The existing literature, however, puts a great deal of emphasis on the relationship between value creation and stock return performance. Samir Saadi with colleagues Vijay Jog, Carleton University and Shantanu Dutta, University of Ontario Institute of Technology seeks to extend the literature by examining whether tenure and compensation structure of senior managers would be tied to relevant VBM performance metrics of the firm. The team will also investigate whether the quality of corporate governance influences the relationship between a firm’s performance, and probability of CEO turnover and compensation structure. Finally, they will examine whether and how the recent financial crisis affected the relationship between a firm’s performance and compensation structure and the probability of CEO turnover. An empirical analysis will be conducted using a sample of S&P 1500 firms from the years 2002 - 2013.

Study Led by Finance Professor Samir Saadi Awarded Research Development Grant

Another research by Samir Saadi focusing on the influence of media coverage on corporate risk-taking behaviour has been awarded $6,000 from the Research Development Program of the University of Ottawa. The aim of this project is to provide insight into three research questions: (1) Does media coverage induce managers to take more or less risk? (2) Does media coverage influence the probability of publicly traded stock experiencing a crash? (3) How does media coverage influence stock price volatility? Professor Saadi and colleagues will carry out their analysis using data from firms included in the S&P index from 1990-2012.

The key objective of the research will be to promote a greater understanding of the linkages between media coverage and firms’ risk-taking as well as firms’ stock prices behaviour. Telfer professors Imed Chkir and Lamia Chourou and Shatanu Dutta of University of Ontario Institute of Technology are co-investigators. Assistant Professor of finance at Telfer, Samir Saadi holds a Ph.D in Finance from Queen's University (2012). His main research interests include IPOs, mergers & acquisitions, payout policy and corporate governance. Professor Saadi’s articles have been published in leading peer-reviewed journals and presented at numerous finance conferences and seminars in North America, Europe and Asia. His work has also been widely cited, including his recent paper on capital budgeting in Canada now cited by several studies and books including four of the most popular corporate finance textbooks (Ross et al, 2013; Booth and Cleary, 2013; Brigham et al, 2013; and Petitt and Ferris, 2013).

Catherine Elliott Awarded Women and Work Incubator Grant

Catherine Elliott Professor Catherine Elliott will research Entrepreneurial Leadership Attributes: Developing a Gender-Neutral Vocabulary using a “Women in Work Incubator Grant” from the Centre for Research and Education on Women and Work at the Eric Sprott School of Business, Carleton University.

Professor Elliott researches and teaches in the areas of human resources management and organizational behaviour. Her numerous publications include the article “Entrepreneurial Feminists: Perspectives About Opportunity Recognition and Governance,” published in 2013 in the Journal of Business Ethics. Professor Elliott also recently examined the challenges and best practices of mentoring for diversity in the Canadian workplace using a grant from SSHRC with professor Joanne Leck.


New Health Systems Research Cluster Created with $120,000 Grant from MITACS, IBM

Researchers were awarded a $120,000 grant from MITACS-Accelerate in partnership with IBM Canada for six innovative research projects to enhance efficiency and performance in health systems. Centred at the IBM Centre for Business Analytics and Performance (CBAP), these projects leverage the expertise of the Telfer School of Management and the School of Electrical Engineering and Computer Science (EECS). Using operations research methods, the projects aim for improvements in the delivery of healthcare in the following areas:

Capacity Planning for a Network of Community Care for the Elderly

Craig Kuziemsky Craig Kuziemsky (Telfer) with Liam Peyton (EECS) will simulate and model the flow of patients through the system of community of care. The research will provide capacity plans for the various nodes in a network that runs from acute care, through sub-acute and into home service, assisted living and long term care housing. The goal is to remove congestion in patient flow through the system and to ensure reasonable wait times.


Information System Support for Patient Care Process Performance Management

Greg Richards Liam Peyton, Greg Richards (Telfer) and Wojtek Michalowski (Telfer) will explore the development of care process monitoring applications within a generic application framework for patient care process performance management. Wojtek Michalowski These tools will provide both a user experience component to collect form data and display real-time analytics used to monitor and manage care processes and a data integration component for collecting, processing, aggregating and reporting events relevant to care process management.


Enhancing the Diagnostic Process through Application of Data-Mining Techniques

Bijan Raahemi This project by Bijan Raahemi (Telfer) and Daniel Amyot (EECS) will aim to improve the depression diagnostic process by identifying bio-markers for depression as well as co-morbidity indicators through data mining of electro-encephalogram (EEG) recordings and matched sample cardiac data.


Supporting Operations of Clinicians Using Operations Research Methods

In collaboration with the Children’s Hospital of Eastern Ontario, Wojtek Michalowski and Daniel Amyot will contribute a framework to conduct an assessment of the performance of emergency department physicians, one that captures the effectiveness of their services and the efficiency involved in providing these services. The framework model will be calibrated and validated using emergency department data.

Diabetes Management Process Flow

This project led by Greg Richards and Daniel Amyot centres on the Community Diabetes Education Program (CDEP) of Ottawa. It will map the CDEP process within the Centretown Community Health Centre and expand the map to other community resources that feed the CDEP as well as those that support it. A simulation of the impact of process changes on patient quality and process efficiency will be developed. The project uses IBM Blueworks and IBM Websphere Business Process Manager.

Supporting Operations of Interdisciplinary Healthcare Teams with a Multi-Agents Methodology

Daniel Amyot and Wojtek Michalowski will develop a multi-agent decision support system to facilitate collaboration and coordination among interdisciplinary healthcare team members. The system will align execution of tasks according to a patient management workflow and assign team members to these tasks according to formally described capabilities.

The Telfer School of Management aims to contribute solutions to Canada’s health challenges and prepare students to be meaningful contributors in health systems management – one of the School’s three strategic areas of excellence. A principal focus is to create and validate enabling technologies, processes and practices and to generate management expertise that improves health costs and outcomes.

New Research by Shujun Ding: Does IFRS Adoption Improve Private Firms’ Access to Debt Financing?

Shujun Ding A new study by Professor Shujun Ding funded by the University of Ottawa’s Research Development Program and the Telfer School examines which factors lead private firms’ to voluntarily adopt the international financial reporting standards, or IFRS. The research also asks if the adoption of IFRS improves access to external capital.

Implementation of IFRS — mandatory for publically listed firms since 2011 — remains optional for private firms, which must weigh the pros and cons of implementation. These companies might consider it too costly, demanding resources and skills that they might not have. On the other hand, private firms that have adopted IFRS may have improved accounting information, which may increase their chances of obtaining bank loans, all else being equal. The study will take a closer look at the issue.

Shujun Ding teaches both management and financial accounting. His main research interests include judgment and decision-making in accounting contexts, corporate governance, and accounting and finance issues in small business. He was awarded a $12,000 grant for this study.

David Doloreux launches Comparative Study of Innovation Practices in Canada and France

David Doloreux David Doloreux will lead a study examining the relationships between territory, innovation and economic development within the manufacturing and service sectors through a $40,000 grant from the International Research Acceleration Program and the Telfer School of Management. The researchers will draw on emerging theories of innovation in a comparative study of innovation practices in different regions in Canada and France. The project is titled, “Les logiques spatiales de l’innovation: regards croisés sur le Canada et la France.”

Dr. Doloreux, a Full Professor and the Research Chair in Canadian Francophonie at the Telfer School, will work with colleagues from l’Institut national de la recherche scientifique (INRS)–Centre Urbanisation Culture Société and Université Montesquieu Bordeaux IV in France. The researchers will develop an analytical framework enabling them to evaluate whether the lessons drawn from Canadian cases can be applied to France, and vice-versa. As such, the results are expected to have an important public policy impact.

The recent literature has explored innovation systems, institutional supports, and resources at the level of the region to explain the capacity of firms to innovate. But it has also focused on the pivotal role of connectedness to larger networks in terms of transportation and communication links to industrial hubs. This study will bring together these two complimentary strands in the research. The team will base their analyses on unique data from the Canadian “Survey of Innovation and Business Strategy” and its equivalent in France.


New Grant for Research Focused on Influence Detection in Social Networks

Morad Benyoucef A study by Professor Morad Benyoucef and doctoral student Amir Afrasiabi Rad, titled “Pattern Extraction in Social Networks Using Formal Concept Analysis,” received a $30,000 grant from the Mitacs - Accelerate Program. Benyoucef, an associate professor in management information systems, and Afrasiabi Rad, Ph.D. candidate in the School of Computer Science and Engineering, will build on their earlier work researching social influence and how it is propagated in social networks. Part of the grant covers Afrasiabi Rad’s internship at IBM’s location in Ottawa.

The project, to be conducted over two years, responds to the growing interest in using social network data to extract user interests, and subsequently market trends. It focuses on improved detection of communities in multimode heterogeneous social networks based on multiple factors, including user behavior. A key objective is to increase the accuracy of existing community detection algorithms, with potential for creating communities of influence. The work has interesting applications in recommendations systems, advertising, organizational planning, knowledge management, collaboration, team-building and human resources management.

Professor Kaouthar Lajili to Lead Study of Firms’ Risk Disclosure Behaviours in Canada and Germany

Kaouthar Lajili Professor Kaouthar Lajili and her colleagues will examine corporate operational and business risk disclosure practices in Canada and Germany in the years leading up to and following the 2008 financial crisis. The research will shed light on the foundations of risk disclosure behaviour, and the potential links between risk exposure choice and risk management decisions. The findings will provide valuable insights into what firms actually disclose on operational and business risk and what drives that disclosure and its consequences, especially in turbulent economic times.

Professor Lajili will collaborate with Daniel Zéghal of the Telfer School and Michael Dobler of Technische Universität Dresden in Germany. As the researchers note, Canada and Germany are well-chosen for comparison, countries with advanced risk disclosure practices that have differences in their economic background, regulatory traditions and financial reporting regimes.

The findings will provide information for new or improved guidelines on how to report on risks and provide evidence for potential links with organizational performance and governance. That will be of interest to standard setters and regulatory bodies, investor and mangers. The study can also further inform and help to improve international financial reporting initiatives in terms of risk reporting and disclosure.

The project is funded by the University of Ottawa’s International Research Acceleration Program (IRAP) and the Telfer School of Management.


Research by Jonathan Patrick to Provide Model of Community Care Services

Jonathan Patrick Research by professor Jonathan Patrick of the Telfer School and M.Sc. System Sciences candidate Pedram Noghami will help decision makers determine the necessary capacity in a network of community services, with the goal of ensuring smooth patient flow, with minimal blocking. Conducted in collaboration with the Centre for Learning, Research and Innovation in Long Term Care (CLRI) at Bruyère Continuing Care, the project involves modelling and simulating the flow of patients between acute care hospitals and community services designed to serve the needs of continuing care patients.

A capacity plan is being developed for these community services, including long-term care, supportive housing, rehabilitation services, home services and complex continuing care. The aim is to facilitate patient flow from the acute care setting to community care and to limit excessive wait times for clients accessing these services directly from the community. The research will be supported by a $50,000 funding allocation from Bruyère Research Institute and the Ministry of Health and Long-Term Care covering 2012-2014.

Jonathan Patrick is an associate professor in healthcare management and a member of the Telfer faculty since 2007. His research applies the methods of operations research to improve the efficiency of health care management.

SSHRC Grant Awarded for Research on the Challenges and Best Practices Involved in Mentoring a Diverse Workforce

Joanne Leck Dr. Joanne Leck and Dr. Catherine Elliott were awarded a $24,552 grant from the Social Sciences and Humanities Research Council (SSHRC) to report on the challenges and the emerging best practices involved in mentoring a diverse workforce.

Mentoring is a proven organizational strategy to develop leadership skills, yet members of designated groups including immigrants, women, visible minorities, aboriginal persons, and disabled persons face challenges in the mentoring process that limit their ability to acquire these skills. These groups remain underrepresented in upper management and in positions of power at a time when competition for knowledge workers and the shortage of leadership talent is putting pressure on Canadian organizations to invest in the training and professional development of their staff.

The research supports the goal of improving mentoring effectiveness, which will permit underrepresented groups to participate more fully in the Canada workplace, especially in leadership roles.

Gurprit Kindra Will Examine the Consumption Patterns of ‘Bottom-of-Pyramid’ Consumers in India

Gurprit Kindra Professor Gurprit Kindra will use a new research grant to examine the consumption patterns and behaviours of consumers at the “Bottom-of-the-Pyramid” (BOP) in India. There have been numerous calls for studies that reflect the perspectives of poor consumers located at the low end of the market in emerging economies but very little research has been undertaken to date. Improved knowledge of India’s BOP consumers will assist Canadian and Indian business to better serve this large, emerging segment of the market.

The work was awarded a $6,000 grant from the University of Ottawa’s Research Development Program and an equivalent amount in matching funds from the School of Management Research Fund.

David Wright, with uOttawa Colleagues, Will Investigate ROI of Next-Generation Solar Cell Technologies

Professor David Wright of the Telfer School of Management will help develop a model for the return-on-investment of “Concentrated Photovoltaics” (CPV) used in next-generation solar-cell products.

Dr. Wright’s contribution is part of a larger project involving researchers from the University of Ottawa’s SUNLab and Toronto-based Morgan Solar Inc. who will develop an advanced energy yield model for CPV. The Principal Investigator is Dr. Karin Hinzer, Canada Research Chair in Photonic Nanostructures and Integrated Devices and associate professor of the School of Electrical Engineering and Computer Science (EECS) at uOttawa. This project was recently awarded a new grant from the Natural Sciences and Engineering Research Council of Canada (NSERC).

In addition to the technical/engineering aspects, the work aims to address the complex intersection of technology and business that derives from putting solar technology into use, and to that end, Professor Wright will help develop a financial model for CPV that addresses profitability and return on investment. The findings will be of interest to solar energy researchers, developers, investors, and government policy analysts.

Study of Clinical Handover Processes for Cardiology Patients Receives Funding from CBAP

Sarah Ben Amor Professor Sarah Ben Amor and M.Sc. candidate Amal Alghamdi will evaluate the use of Business Process Management (BPM) tools to improve clinical handover processes for cardiology patients in a project funded by the IBM Centre for Business Analytics and Performance (CBAP).

The research aims to investigate gaps in the clinical handover processes in a way that will help healthcare organizations enhance the quality of their patient flow. The data will be collected at the Montfort Hospital in Ottawa using qualitative methods: participant observation, interviews with physicians and care providers from both sides of the handover process (e.g., the cardiology unit and community care unit and/or the patient’s home), and evaluation of patient handover tools. The findings will be used to model the handover process using BPM methodologies with the aim of understanding the communication and information exchange between both units.

This project will receive $5,000 from the IBM Centre for Business Analytics and Performance, which aims to stimulate research and curriculum development in the domains of Business Analytics (BA), Business Intelligence (BI), and Performance Management (PM).

Pavel Andreev Awarded NSERC Grant for Research on the Performance of Healthcare Teams

Pavel Andreev Professor Pavel Andreev of the Telfer School was awarded a $110,000 grant from the Natural Sciences Engineering Research Council of Canada (NSERC) for a project titled, “Developing methodologies that facilitate the performance of healthcare practitioners care delivery in interdisciplinary healthcare teams.” A professor of performance management at the Telfer School since 2012, Dr. Andreev will provide a systematic framework for overcoming challenges of coordination and collaboration on Interdisciplinary Healthcare Teams (IHT). The grant will cover a five-year period.

The project will explore a comprehensive systematic approach for the structuring of IHT that can be implemented in a variety of other domains. Moreover, this research integrates system design and behavioral research methodologies. The practical impact will be in improving the ability to develop systems to support decision-making, coordination and collaboration of healthcare teams as well as in teams from other domains.

The research builds on the doctoral and postdoctoral research of Dr. Andreev on developing methodologies and exploring organizational issues of collaborative environments.

Sandra Schillo and Diane Isabelle are the 2013 recipients of the Telfer-Sprott Research Fund

Sandra Schillo Professors Sandra Schillo and Diane Isabelle received $10,000 from the Telfer-Sprott Research Fund for their project, “Applying Quality Function Deployment to Science, Technology and Innovation Policy.” The research is expected to provide a deeper understanding of interdependencies within innovation systems.

Sandra Schillo, the principal investigator, joined the Telfer School in 2012. She focuses her research on improved methodologies relating to the measurement of innovation, entrepreneurship and their impact. Professor Schillo holds a PhD in innovation and entrepreneurship and a Master’s in Engineering Management.

Diane Isabelle has been teaching at the Sprott School of Business at Carleton University since 2008. She holds a PhD in management, an MBA and an engineering degree. Her career spans the private sector, the public sector (National Research Council Canada) and academia.

The Telfer-Sprott Research Fund was created in 2011 to promote joint research activities between professors at the Telfer School of Management and the Sprott School of Business leading to external grants and publications in high quality, peer-reviewed journals.

Morad Benyoucef Receives a NSERC Grant For His Research On Social Commerce

Morad Benyoucef Professor Morad Benyoucef of the Telfer School received a grant of $75,000 from the Natural Sciences Engineering Research Council of Canada (NSERC) over five years for his project “Enabling Social Commerce - A New Form of E-commerce that Leverages Social Ties Between Users.” He will examine design frameworks and processes for developing social commerce platforms and delve into the links between users of these platforms. Design frameworks that add “commerce” features to social media platforms as well as those that add “social” features to e-commerce platforms will be investigated.

Professor Benyoucef’s research into online marketplaces, e-procurement, e-negotiations, e-health, and web 2.0 has received funding from, among others, the NSERC, the Canadian Foundation for Innovation and the Ontario Ministry of Research and Innovation. It is anticipated that his latest study will help fill the gap in academic research on social commerce while benefiting businesses and consumers. Explains professor Benyoucef: “The findings will enhance our understanding of social commerce, which is taking on an increasingly important role in the marketplace. The scientific contribution will be in creating and using new methodologies to address complex issues such as innovative social commerce design and more accurate and efficient algorithms for social tie prediction and community detection.”

NSERC Grant for Wojtek Michalowski to Develop Decision Support Tool for Management of Comorbid Diseases

Woktek Michalowski Wojtek Michalowski will use a grant from the Natural Sciences and Engineering Research Council of Canada (NSERC) to develop a computable clinical practice guideline (CPC) model for the management of comorbid diseases. Professor Michalowski, a leading expert in the field of health informatics and the director of the Canadian Foundation for Innovation (CFI)-funded Mobile Emergency Triage (MET) research group, will receive a $120,000 grant from NSERC over 5 years.

An increasing number of patients with chronic diseases have comorbid — or coexisting — conditions that need to be managed in a systemic manner. However, concurrent application of disease-specific guidelines in this population might have undesired health effects. Therefore, a key objective of the research is to provide physicians with a decision support tool that allows for the automatic execution of multiple CPC — and automatic mitigation efforts when there are adverse interactions. Promoting the use of evidence-based medicine at the point of care in this way promises to improve the quality of a care provided to this large population of patients.

Concurrent use of CPGs for comorbid patients poses a problem due to the possible adverse drug-drug or drug-disease interactions. To date, however, there is little research on the automatic mitigation of these interactions – a situation that puts increased pressure on the attending physician to mitigate such interactions in order to arrive at proper therapy.

Professor Umar Ruhi and M.Sc. Student Awarded Mitacs Funding to Study Mashup Technologies

Umar Ruhi Professor Umar Ruhi of the Telfer School and Sabbir Ahmed, a graduate student in the M.Sc. E-Business Technologies Program have been awarded Mitacs Accelerate funding which they will use to study BI (business intelligence) mashups.

BI mashups help knowledge workers – i.e., analysts, developers, and project managers – respond better to unpredictable events which create a need for just-in-time data management. These tools are a new kind of web based applications providing self-service and real-time BI. They unify disparate data and services to respond more effectively to analytical needs at the level of the individual and the business. In addition, they complement traditional BI tools, which often have a poor utilisation rate. Many industry experts believe that BI mashups can help reverse that trend in part because they encourage the engagement of end-users.

The researchers will review the current landscape of BI and market-vendor interactions. They will also formulate a utility framework that can help organizations understand the business process requirements that can be satisfied through the use of BI mashups.

Professor Ruhi and Mr. Ahmed have been awarded $15,000 for their research investigation from the Mitacs Accelerate Program. The program provides applied research internship opportunities to graduate student researchers. Mitacs is providing one-half of the funding towards Mr. Ahmed’s internship, with the balance being contributed from the project’s industry partner IBM Canada Ltd.

Sandra Schillo to Contribute to Knowledge Mobilization in the Biofuels Research Community

Sandra Schillo Professor Sandra Schillo will contribute to a BioFuelNet Canada (BFN) project designed to position biofuel R&D for enhanced use in policy, regulation, practice and commercialization. Dr. Schillo, a researcher in innovation and entrepreneurship, is also the founder of the research and consulting services firm Innovation Impact Inc. and the founding editor of Innovation and Entrepreneurship. She will collaborate with lead investigator Dr. Fred Pries of the University of Guelph’s Department of Business and Amy Lemay of VISTA S&T, a PhD student at the University of Toronto. The team will conduct research into the links between research activity and potential research user/receptor needs.

The project is supported by a $75,000 grant covering a two year period (November 2012 - March 2015) provided by BioFuelNet Canada, a Network of Centres of Excellence (NCE) that brings together the Canadian biofuels research community. Findings from the project are expected to enhance knowledge mobilization and contribute to a better alignment between user/receptor needs and academic research on Biofuels.


Magda Donia Awarded Grant for a Study on ‘Altruistic’ Leadership

Magda Donia Professor Magna Donia and lead researcher Alexandra-Joëlle Panaccio of Concordia University’s John Molson School of Business will study servant leadership in diverse cultural contexts through a grant from the Social Sciences and Humanities Council of Canada (SSHRC).

Servant leadership theory proposes that leaders who engage in altruistic or selfless behaviours help nurture positive employee behaviours, but little is known about the mechanisms that underlie that relationship. The researchers will therefore examine the mediating role of employee attitudes, and the moderating role of cultural context in the manifestations and impact of servant leadership behaviours. They will also examine how servant leadership may, over time, influence followers to themselves engage in organizational citizenship behaviours for altruistic motives.

To do this, the researchers will be collecting and analyzing data from employees and their immediate supervisors in three countries (Canada, Pakistan, and Brazil) and in two time periods.

The research will contribute to a better understanding of the impact of cultural values on the outcomes of particular leadership styles that will help improve the training and development managers. Titled Putting the needs of others above my own: The impact of cultural values on the manifestations and outcomes of servant leadership, this study will receive $49,351 over two years.



Professor Doug Angus Tapped to Provide Expertise on Delivery of Francophone Healthcare in Ontario

Douglas Angus Professor Doug Angus is helping to examine the most effective ways of applying an integrated health services model to linguistic minorities as part of research being undertaken on behalf of the French Language Health Services Network of Eastern Ontario.

Under a new mandate established in 2010, the Network will advise the regional health authorities, the Champlain Local Health Integration Network (LHIN) and the South East LHIN, on all health issues affecting the Francophone community in the region. Among the actions identified in its 2011-2012 work plan, the network will produce a literature review and a summary of healthcare best practices and lessons learned that can be used to optimize the integrated services model for linguistic minorities.

The winning application for this consulting assignment came from Benoît Hubert, Executive Vice-President of PGF Consultants Inc., Professor Angus and Suzanne Tremblay, Principal of Sultrem Inc. Their research will allow the Network to make evidence-based recommendations to the LHINs on how best to adapt healthcare integration models to the needs of the minority Francophone populations.



Sylvain Durocher Awarded CGA-Canada/CAAA Grant

Sylvain Durocher Sylvain Durocher has been awarded a $10,000 grant from CGA-Canada and the Canadian Academic Accounting Association (CAAA) to research “Comprehensive Income Information: A User’s Perspective.” Dr. Durocher, Logan Katz Fellow and Associate Professor at the Telfer School, focuses his research on accounting standard-setting, studying it from different theoretical perspectives.

His new project, with Anne Fortin of the Department of Accounting at Université du Québec à Montréal (UQAM), will examine the use of comprehensive income information by financial statement users. It will also assess whether the reporting format can have an impact on their judgments and decisions. To date there is limited empirical evidence about the actual use of OCI by financial statement users in their financial analyses.

The researchers will add to the debate on comprehensive income, enrich the literature comparing professional and nonprofessional investors, provide valuable data on the impact of the two current reporting formats on users’ judgments and decisions, and contribute new insights on the impact of actuarial gains and losses – an important OCI item – on users’ judgments and decisions.



New NSERC Funding For Data-Driven Study Of Information Worker Productivity

Jacomo Corbo Jacomo Corbo will investigate the “Social and Economic Effects of Information Propagation in Large Networks” using a grant from the National Sciences and Engineering Research Council of Canada (NSERC).

His research will map the flow of information in real organizations over time and will combine economic theories of production with social network theory to estimate the effects of information diffusion on the productivity of individuals and teams. It will utilize data on information flow and interactions within organizations and on online social networks to develop general predictive models of behaviour in settings with local network effects.

The objective of the project are to estimate and enhance the productivity of information workers; to model, measure and improve organizational performance and our ability to forecast organizational behaviours; and to improve performance-related intervention strategies in information-networked environments.

Canada Research Chair in information and performance management since October 2011, Corbo actively participates in the IBM Centre for Business Analytics and Performance, at the Telfer School of Management. He will receive $95,000 from NSERC over five years.



Bijan Raahemi’s Analytics Study Receives Major Grant

Bijan Raahemi Bijan Raahemi will use a new grant from NSERC to explore innovative algorithms and the application of data mining techniques to Internet traffic with the goal of recognizing and responding quickly to network attacks. Raahemi, an associate professor in management information systems and the founder of the Knowledge Discovery and Data Mining (KDD) Laboratory, will receive $105,000 over five years for this project, which is titled “Feature Engineering Using Bio-Inspired Methods For Internet Data Analytics.”

Accurate classification of Internet traffic is important from the point of view of both network security and network resources allocation. With the growth of Internet traffic, traditional identification methods for Internet data analytics face serious challenges when newer and/or malicious applications use randomly selected ports to communicate, making them increasingly difficulty to identify. As a result, there has been an increasing focus of late on the analysis of Internet traffic based on statistical behaviours using machine learning, evolutionary methods and data mining techniques.

The effectiveness of the proposed algorithms will be explored in two important applications: intrusion detection systems and anomaly detection for network security, and protocol identification of the Internet traffic for resource allocation and quality of service assurance.



Leveraging Investments in Higher Education R&D

Margaret Dalziel Prof. Margaret Dalziel will examine the state of knowledge and international best practices on measuring the impact of investments in higher education R&D in a comparative review funded by the Social Sciences and Humanities Research Council (SSHRC) and Industry Canada.

“A combination of high performance in higher education R&D on one hand, and low levels of business expenditures on R&D and waning productivity on the other, is driving interest in leveraging investments in higher education R&D to stimulate innovation and economic growth,” says Dalziel, an associate professor of innovation and entrepreneurship at the Telfer School of Management.

“To date Canada has limited experience in assessing the impact of university-industry knowledge transfer. The focus on developing valid and reliable measures of that impact comes in response to limited government resources and ever-increasing concerns for accountability.”

Dalziel will use a $17,500 SSHRC Knowledge Synthesis Grant to examine the outcomes of various jurisdictions in terms of measuring the impact of investments in higher education R&D in innovation-related and economic terms. She will report her findings at the upcoming Congress of the Humanities and Social Sciences (May 26-June 2 in Waterloo, Ontario).




Performance Management in Service Oriented Virtual Organizations

Bijan Raahemi Telfer professors Bijan Raahemi (supervisor) and Greg Richards (co-supervisor), and Seyed Mohammad Amin Kamali, MSc candidate in Systems Science at the University of Ottawa, were awarded a Mitacs-Accelerate Graduate Internship grant. The one-year project, entitled Design and Implementation of a Framework for Performance Management in Service Oriented Virtual Organizations (SOVO PM), is sponsored by IBM Canada Ltd.

Greg Richards This project focuses on the design and implementation of performance management in service-oriented virtual organizations (SOVOs), including a structural and a procedural framework for SOVO performance measurement and management. The proposed framework will be implemented in a prototype model using IBM tools including Websphere business process manager, Websphere Business Monitor, Tivoli, and Cognos BI.

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Industry Profiles on the Use of Knowledge-Intensive Services

David Doloreux Professor David Doloreux and his co-investigator Richard Shearmur, professor and researcher at the Institut National de la Recherche Scientifique – Centre Urbanisation, Culture et Société, Université du Québec, have received funding from Industry Canada for a research contract entitled Profils industriels sur l’utilisation des services dans les industries manufacturières du Québec.

The project’s objective is to produce five industry profiles to assess how manufacturing firms use knowledge-intensive services (KIS) in their manufacturing output. This research will increase the knowledge on this subject since no statistics or national surveys have approached the aspect of the KIS users in innovation processes and the link between the use of these services and the manufacturing firms’ innovation activities.



Wikis and Collaborative Writing Applications in Health Care

Craig Kuziemsky Craig Kuziemsky, professor at the Telfer School of Management, is part of a research team led by Dr. Patrick Archambault, Associate professor, Department of Family Medicine and Emergency Medicine at the Université Laval. The team received a grant from the Canadian Institutes of Health Research through the Knowledge Synthesis Grant Program for their project Wikis and Collaborative Writing Applications in Health Care: A Scoping Review.

The objective is to do a scoping review that will map the literature on the use of Wikis and other collaborative writing applications in healthcare in order to synthesize the applications’ positive and negative impacts. The exercise seeks to inventory the barriers and facilitators that affect how they influence the delivery of healthcare.

A Pan-Canadian Network for Health Human Resources Knowledge

The Canadian Institutes of Health Research, through the Network Catalyst Knowledge Translation Program, has funded the research project entitled Pan Canadian Health Human Resources Knowledge Exchange Network. The project is led by Dr. Ivy Lynn Bourgault, professor in the Faculty of Health Sciences at the University of Ottawa with a team of 39 co-applicants and collaborators, among them, Craig Kuziemsky, professor at the Telfer School of Management.

The main objective is to create the virtual infrastructure to better share health human resource (HHR) knowledge, innovation and promising practices. This will be done by creating a network of HHR researchers, users and policy and decision makers.



New Study on Electronic Medical Records

Mirou Jaana The Social Sciences and Humanities Research Council of Canada (SSHRC) awarded $79,320 to principal investigator Dr. Guy Paré, HEC Montreal, and his co-investigator Dr. Mirou Jaana, Telfer School of Management, for their research program entitled Revisiting IT Innovation Research: A Research Program in Healthcare Organization.

The objective of this research program is to provide a fresh perspective to the field of information technology (IT) innovation. It investigates two novel constructs, “innovation configurations” and “organization mindfulness”, and applies them to the IT innovation process in Canadian healthcare organizations.

In the first part of the research program, the researchers will make a qualitative comparative analysis of identified combinations of conditions linked to the electronic medical record (EMR) systems successful / failed adoption by Quebec family medicine groups. In the second part of the program, they will conduct a review of empirical research published in medical informatics to identify the extent to which EMR impact research is aligned with the notion of causal structures. Last, they will perform a retrospective analysis of the approach used to implement a similar EMR software system in hospitals in Quebec and Ontario.

This research will impact both theory and practice by expanding knowledge beyond a static and narrow perspective of innovation, and by gaining a better understanding of the conditions that facilitate the IT innovation process.



A Research on Patient Safety in Hospital Environment

Samia Chreim Telfer professor Samia Chreim is part of a team of 8 researchers who received $1,686,027 from the Ontario Research Fund for Research Excellence Funding Program for their research program The Use of eTriggers to Systematically Detect and Manage Adverse Events.

In addition to principal investigator Dr. Alan Forster, Executive in Residence affiliated with the IBM Centre for Business Analytics and Performance at the Telfer School of Management, the research team includes international experts from medicine, epidemiology, information technology, and management representing several institutions including the Ottawa Hospital Research Institute, the Ottawa Hospital, the University of Ottawa and McGill University. Dr. Forster is the Scientific Director Performance Measurement at The Ottawa Hospital, Associate Professor of Medicine at the University of Ottawa, and Senior Scientist at the Ottawa Hospital Research Institute.

The main goal of the research program is to demonstrate improvements in patient safety through the implementation of innovative methods to manage information describing adverse events (i.e. defined as undesirable outcomes caused by medical care). The research will be conducted at The Ottawa Hospital, one of Ontario’s largest teaching hospital and a recognized leader in Patient Safety.



Social Networks Users and their Influence on Marketing Campaigns

Morad Benyoucef Telfer professor Morad Benyoucef, and Amir Afrasiabi Rad, Ph.D. candidate in the School of Information Technology and Engineering (SITE), were awarded a Mitacs-Accelerate Graduate Internship grant in the amount of $60,000. The two-year project, entitled Increasing Marketing Campaign Performance Using Influential Users in Social Networks, is sponsored by IBM Canada Ltd.

The project responds to the explosive growth of social media. Massive participation in social networks turned them into an important hub of information reflected in the countless number of opinions, news and product reviews that are constantly posted and discussed on sites such as Facebook, Digg, Twitter, etc. The ability to track user generated content on social networks and its propagation within user communities have created an opportunity to follow and predict market trends. The objective of this project is to detect and classify influential users on social networks with the aim that they may influence their friends and followers. Results are expected to be useful for businesses when designing their marketing campaigns.



A Solution to Efficiently Plan Surgeries at the Ottawa Hospital

Jonathan Patrick Telfer professor Jonathan Patrick, and Mr. Davood Astaraky, MSc candidate in Systems Science at the University of Ottawa, were awarded a Mitacs-Accelerate Graduate Internship grant. The six-month project, entitled Surgical Scheduling and Capacity Planning, has begun in October 2011, and is sponsored by The Ottawa Hospital.

The purpose of this project is to develop a mathematical model that will effectively answer scheduling and capacity planning challenges for meeting wait time targets for surgeries at the Ottawa Hospital.



Telfer Professor Investigates the Ontarian Organic Food Market

Leila Hamzaoui Telfer School Professor Leila Hamzaoui-Essoussi and her co-investigator Professor Mehdi Zahaf from Lakehead University have received funding from the New Direction Research Programs 2010-2011 of the Ontario Ministry of Agriculture, Food and Rural Affairs for their research project entitled Ontarian Organic Food Market: Assessing the Market Potential and the Understanding of, and Confidence in, the Organic Food System.

Mehdi Zahaf This project will assess the organic market structure and seek to understand how it impacts local production, retail sales as well as consumer purchasing behaviour. The researchers will identify and analyze factors that create and diversify market opportunities, and determine the relationship between organic food distribution channels and institutional strategies. The consumers’ understanding and confidence in the production, certification, distribution processes and food mileage will also be researched. In addition, this project will seek to be a catalyst to stimulate change and new ways of doing business. The outcomes will enhance knowledge in building a sustainable marketing model for the organic food system in Ontario.



2011 World Conference on Natural Resource Modeling

Dan Lane Dan Lane and his team received a $16,200 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC) through the Aid to Research Workshops and Conferences Program. This funding helped with the organization of the 2011 World Conference on Natural Resource Modeling. The Telfer School of Management served as a venue for the conference which was hosted by professor Lane, assisted by the Resource Modeling Association (RMA) Secretary, Rick Moll of Statistics Canada.

The conference was held from June 14-17, 2011, under the theme “Modeling for a Sustainable Environment: Climate Adaptation and Energy, Socio-Economic-Ecological Systems”, and featured presentation by international experts such as Maja Schlüter (Leibniz-Institute of Freshwater Ecology and Inland Fisheries, Germany); Leif Sandal (Norwegian School of Economics and Business Administration); David Martell (University of Toronto) and Robert Hoffman & Bert McInnis (whatIf? Technologies Inc.). Among the topics presented: analyzing the threats to coastal communities such as severe storms and tsunamis; new methods of shared stewardship of natural resources by governments and people living in communities; alternative renewable energy opportunities; and preparing for the threats posed by disastrous forest fires.

Full Professor at the Telfer School, Dr. Lane concentrates his research interests on decision-making processes, simulation modeling and control of dynamic systems, especially in the area of natural resource management and commercial fisheries, oceans management, and aquaculture.



A Study on the Performance of Immigrant-Owned SMEs

Allan Riding Allan Riding and his co-investigators Barbara Orser and Martine Spence, Full Professors at the Telfer School of Management have received a $46,000 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC) for their research project entitled The Performance of Immigrant-Owned SMEs.

The research will seek to answer one key question, namely whether or not small and medium-sized enterprises (SMEs) owned by recent immigrants grow more frequently, or grow faster, than other new firms. To answer this question, the researchers will examine the performance of immigrant-owned enterprises while emphasising in particular on immigrants’ access to financial capital.



A Study to Understand the Role Played by Knowledge-Intensive Services on Innovation

David Doloreux Telfer Full Professor David Doloreux and his co-investigator Richard Shearmur, Professor and Researcher at the Institut National de la Recherche Scientifique – Centre Urbanisation, Culture et Société at the Université du Québec, received a $117,205 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC) for their research project entitled L’utilisation des services dans la production manufacturière à haute valeur ajoutée : une comparaison régionale. Professor Réjean Landry (Faculté des sciences de l’administration, Université Laval) has also joined the team as a collaborator.

The researchers will seek to understand the role played by knowledge-intensive services (KIS) on manufacturing firms and how they support innovative process. This project thus aims to improve the theoretical knowledge between KIS and innovation and to understand better the role of KIS by analyzing data that will be collected through a survey from 500 firms in three major economic sectors (low-tech, medium-tech and high-tech). Finally, the results will be instrumental in the orientation of public policies on economic development and innovation.



Telfer Professor Joins National Research Network

Dan Lane Telfer Professor Dan Lane is a member of the Canadian Capture Fisheries Research Network (CCFRN) which received a $5 million grant for 5 years from the Natural Sciences and Engineering Research Council of Canada (NSERC) through the Strategic Network Grants Program.

Under the direction of the Principal Investigator, Dr. Robert L. Stephenson, Research Scientist from Fisheries and Oceans Canada, and the University of New Brunswick, the CCFRN will enable a unique collaboration among the 33 academic co-applicants (including professor Lane) from 11 universities as well as an ongoing collaboration with many partners from the fishing industry of Canada, researchers and managers from the Department of Fisheries and Oceans, and other federal and provincial departments.

The network’s research is aimed at increasing knowledge that will enhance ecological sustainability, viability, and improve the management of Canadian fisheries. The understanding and tools developed by this network will have a significant impact on the sustainability, viability and competitiveness of Canada’s capture fisheries industry and will provide environmental and socio-economic benefits.



Telfer Professor Obtains a Research Contract with Health Canada

Kevin Brand Professor Kevin Brand received funding from Health Canada for a research project entitled Issues in the Analysis and Interpretation of Effects of Air Pollution on Life Expectancy. The contract started in October 2010 and received $24,915.

The objectives of the research are to review literature on air pollution and life expectancy, review the methodologies and results of two approaches used to calculate and estimate the number of air pollution attributable deaths and make recommendations on the application and interpretation of these methods.



Telfer Professor Obtains a Research Contract with Industry Canada

David Doloreux Professor David Doloreux and his co-investigator Richard Shearmur, professor and researcher at the Institut National de la Recherche Scientifique – Centre Urbanisation, Culture et Société, Université du Québec, have received funding from Industry Canada for a research contract entitled L’impact de l’utilisation des services sur les activités R. et D.

This project examines the use of knowledge-intensive services (KIS) in research and development activities within manufacturing firms. KIS are now viewed as engines of growth of modern economies and play a major part in innovation activities and processes. The results will be instrumental in the orientation of public policies on innovation.



Telfer Professor Studies Knowledge-Intensive Services in Manufacturing Activities

David Doloreux and his co-investigator Richard Shearmur, Professor and Researcher at the Institut National de la Recherche Scientifique – Centre Urbanisation, Culture et Société, Université du Québec, received a $99,500 grant from Canada Economic Development for Quebec Regions through the Regional Development Study Program for their research project entitled L’utilisation des services à forte intensité de connaissance dans la production manufacturière à haute valeur ajouté : étude exploratoire des PME manufacturières du Québec.

The objective of the research project is to study the use and contribution of the knowledge-intensive services (KIS) in high value-added manufacturing activities. The researchers will seek to ascertain the use of knowledge-intensive services by manufacturing firms, assess their impacts on innovation capabilities, and finally, analyze their use and effects according to region, industrial sector, and distance from the urban centres.

The Regional Development Study Program was created to generate and disseminate knowledge that will strengthen the ability of economic development stakeholders to take informed action in developing their regions.




A Second Grant for Telfer Professor Sylvain Durocher

Associate Professor Sylvain Durocher’s research project entitled “Accounting Standards for Private Enterprises: An Adoption Behavior Study” was funded by CGA-Canada and the Canadian Academic Accounting Association Research Grant Program. Professor Anne Fortin from the Université du Québec à Montréal (UQAM) is co-investigator on this project.

The Canadian Accounting Standards Board (AcSB) announced that all Publicly Accountable Enterprises will replace the use of the Generally Accepted Accounting Principles (GAAP) by the International Financial Reporting Standards (IFRS), starting January 2011. Since 2009, the enterprises are allowed to adopt the new accounting standards. The objective of the research project is to examine the adoption behaviour of a sample of Canadian private enterprises to identify the factors explaining the timing of the adoption of IFRS (2009, 2010 or 2011), and the policy choices made under the preferred framework.



The Legitimacy of the Canadian Standard Setter in the Globalization Era

Associate Professor Sylvain Durocher was awarded $63,500 from the Social Sciences and Humanities Research Council of Canada (SSHRC) for his project “The Legitimacy of the Canadian Standard Setter in the Globalization Era”.

The objective his research program is to describe the process through which the Accounting Standards Board (AcSB) of the Canadian Institute of Chartered Accountants (CICA) seeks to maintain its legitimacy as its role diminishes. The proposed research is of major importance to members of the financial community directly concerned by the AcSB’s standard-setting role. These include those who apply the accounting standards (corporate managers who prepare financial statements), audit financial statements prepared in accordance with the standards (practitioners), or make resource allocation decisions based on financial statements (financial statement users, such as institutional investors).



Case Studies on Challenges Faced by Northern Communities in Canada

The Social Sciences and Humanities Research Council of Canada (SSHRC) awarded $65,200 to Associate Professor Scott Ensign through its Public Outreach Grants for the Northern Communities. Dr. Ensign’s research project is entitled “Developing Case Studies about Entrepreneurial Experience in the North”.

The research program will enable sharing with a wider audience an understanding of entrepreneurial initiatives demonstrated by individuals and enterprises facing pressures from a turbulent economic environment; struggles faced by new ventures in bringing products and services to market in remote areas (Northern Manitoba, Northern Québec, and the territories); and the aptitudes and behaviours of small business owners in Canada’s North. In order to achieve these objectives, Dr. Ensign will create six case studies for learning and instructional purposes using multimedia technologies. The materials will be disseminated to colleges, universities, and small business and economic development centres with the goal of strengthening the skills of existing and future business leaders.

The research has the support of the CAPE Funds (Capital for Aboriginal Prosperity and Entrepreneurship), a private-sector investment fund initiated by the family of the Right Honourable Paul Martin; the University of Ottawa’s Aboriginal Resource Centre; the Ottawa Centre for Research and Innovation (OCRI); and, the School for Social and Policy Research at Charles Darwin University, Australia.


Trust Level in Organic Food Products

The Social Sciences and Humanities Research Council of Canada (SSHRC), through its International Opportunities Fund Program, awarded $70,313 to Associate Professor Leila Hamzaoui for her research project entitled “Building Trust in Organic Food Products: Crossing Consumers, Distribution and Certification Organizations’ Perspectives”. Dr. Mehdi Zahaf, Associate Professor from the Faculty of Business Administration at Lakehead University (Ontario) and Dr. Lucie Sirieix, Professor of Marketing from UMR Moisa at Montpellier SupAgro-SESG (France) are collaborating on this project.

The organic food industry has become the focus of worldwide interest due to a level of trust and mistrust held by consumers towards organic food products. This study will explore the important decisions regarding product distribution, labelling and standardisation that are being made in France and Canada. These decisions will not only affect the future of the organic food industry but also the long term perceptions of consumers.


Acceptance of New Technologies

Associate Professor Mirou Jaana is the lead investigator in a research program funded by the Social Sciences and Humanities Research Council of Canada (SSHRC) for an amount of $52,336, and entitled “Adoption and Use of an Expert System: User Acceptance and Usage Oucomes”. Her co-investigators are Full Professors Doug Angus (Telfer School of Management), Guy Paré (HEC Montréal) and Claude Sicotte (Université de Montréal).

This research aims at examining the social and behavioural factors that influence the adoption of an expert telemonitoring system by patients with heart failure. It will also assess how the patients accept and use this system and compare the factors leading to its adoption in home settings and retirement homes.


Telfer Professor Receives a Grant from CGA Ontario

Kaouthar Lajili, Ph.D., Associate Professor at the Telfer School of Management, has been awarded $10,000 from the Certified General Accountants of Ontario (CGA Ontario) for her research project “Exploring Modern Human Resource Accounting and Financial Reporting in the North-American Financial Services Industries”.

Linking together three inter-related fields (accounting, financial accounting and human resource management), this research project will explore how companies disclose information about their human assets, the type of information they disclose and the value of that disclosed information to market participants and investors. This study will seek to provide best practice guidelines to both Canadian and international industries, and will also endeavour to foster exchange and collaboration among scholars, policy makers and professionals in these fields.



Canada-Carribean Collaboration

Dan Lane.jpgProfessor Dan Lane, in collaboration with Professor Patrick Watson of the University of the West Indies, St. Augustine, Trinidad and Tobago, received a $2 million grant from the International Community-University Research Alliance (ICURA) program, a joint funding initiative of the International Development Research Centre (IDRC) and the Social Sciences and Humanities Research Council of Canada (SSHRC).

The effects of global climate change are increasingly visible. Rising temperatures are melting polar ice and, together with the thermal expansion of oceans, contribute to rising sea levels. Professor Lane’s project entitled Managing Adaptation to Coastal Environmental Change: Canada and the Caribbean will focus on vulnerable coastal communities whose livelihoods will be most affected by these changes. The selected communities are located in the Caribbean and in Canada’s Atlantic, Pacific and Arctic regions. Within these regions, particular attention is given to the impact of rising sea-levels and storm surges. The research teams aim to build the capacity of local communities to face the inevitable consequences of climate changes and will develop community awareness of the environmental threat, proposals for new infrastructure and tools for creating adaptation and mitigation strategies.

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Seeking quality health care for seniors

Doug AngusDr. Doug Angus received a $66,750 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC) for his project entitled Seniors’ Support Services. He will be collaborating with team members Corinne Grenier, Euromed Marseille, and Michèle St-Pierre, Université Laval. The objectives of the project are to evaluate governance, integration and coordination activities and stakeholders in order to ascertain leading and innovative practices, tools and management processes that may be applicable in both jurisdictions, as well as to offer policy recommendations to decision makers in both countries while also striving to arrive at approaches that may be adapted elsewhere.


Is Test Anxiety a Source of Bias in Aptitude Tests?

Silvia BonaccioDr. Silvia Bonaccio, with collaborator Charlie Reeve, Department of Psychology, University of North Carolina at Charlotte, received a $63,898 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC) for her project entitled Investigating Test Anxiety as a Source of Psychometric Bias in Aptitude Tests. This research will contribute significantly to the evaluation of aptitude tests to ensure their fair and unbiased use in organizational and educational contexts. Further, it has the potential to inform the current debate of whether test anxiety puts test takers at a significant disadvantage relative to non-anxious applicants, and, if so, whether test administrators should provide reasonable accommodations to anxious test takers.


How to get the most out of Interprofessional Collaborations?

Samia ChreimDr. Samia Chreim, with team members Ann Langley, HEC Montréal, and Patricia Reay, University of Alberta, will attempt to provide an answer to this question through a $140,850 grant from the Social Sciences and Humanities Research Council of Canada (SSHRC). Their project entitled The Dynamics of Interprofessional Collaboration: Bridging between Macro and Micro Levels of Analysis seeks to understand the obstacles that stand in the way of such collaboration and to consider how successful interprofessional collaboration (IPC) can be realized. Dr. Chreim’s research will prove to be highly useful to government bodies that are engaged in setting policy, to educational institutions that play a major role in devising interprofessional programs and in socializing health care workers, as well as to professional associations that are engaged in setting professional boundaries and codes of conduct for their members. Additionally, it will provide significant insights to managers and to professionals themselves on the organizational contexts, leadership dynamics and other factors that foster the successful practice of IPC.


Improving the performance of interdisciplinary teams

Craig KusiemskyCraig Kuziemsky received a $115 000 grant from the Natural Sciences and Engineering Research Council of Canada (NSERC) for his project entitled A Methodological Approach for Modeling Interdisciplinary Teams. The overall objective of this research program is to develop a novel methodological approach for integrating the diverse information flows and work processes of interdisciplinary teams. The research focuses on healthcare but it will have applicability for teams in other application domains.